Customer Support

1 day ago


Ahmedabad Gujarat, India AK Global Management Services Full time

Designation: Customer Relationship Executive

Role: Patient Relationship Officer

Location: GIDC Bhat Estate, Ahmedabad
- Why Join Us?
- Provident Fund (PF)
- ESI
- Paid Leaves / Leave Encashment
- Rewards & Recognitions
- Growth-oriented work culture
- Working Days: 6 days (Rotational Week Off)

Roles & Responsibilities:

- Handle inbound & outbound calls from patients/customers.
- Manage appointments, cancellations, and provide hospital service details.
- Follow up with patients on health checkups and consultations.
- Maintain records of interactions in CRM.
- Resolve complaints politely and ensure excellent customer experience.

Qualifications:

- Any Graduate (Science background preferred).
- 0-3 years of experience in Customer Service.
- Good communication in English, Gujarati & Hindi.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Customer Support: 1 year (required)

**Language**:

- hindi, gujrati ,english (preferred)

Work Location: In person



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