Escalation Customer Service

**Key Responsibilities** - Handle and resolve escalated customer inquiries and complaints. - Investigate and analyze the root cause of customer issues and provide effective solutions. - Maintain detailed records of escalated cases, including communication, issue resolution, and feedback. - Coordinate with various internal departments (customer service,...

**Key Responsibilities** - Handle and resolve escalated customer inquiries and complaints. - Investigate and analyze the root cause of customer issues and provide effective solutions. - Maintain detailed records of escalated cases, including communication, issue resolution, and feedback. - Coordinate with various internal departments (customer service,...

**Hiring for a Customer Service Executive** Job Description: **Location - Ghansoli, Navi Mumbai** Rotational Shifts **One way cab facility provided during night shifts** 5 days working 2 days rotational week off HSC/ Graduation required Excellent communication in English is required **HR Aliya - 9637300074 **Job Types**: Full-time,...

Skill Required:Strong written and verbal communication skills, ability to respond in grammatically correctEnglish.Should be Graduate / Undergraduate.Should have minimum 1 year experience of handling escalation desk.Proficient in using MS Office application like Excel, PowerPoint, OutlookGood knowledge of various social media platformsShould have...

1.VIP Service - Andheri - Customer service + Renewals F2F interviews Min 2/2.5 years experience as customer service Languages - Punjabi Both Tamil Both Telugu Both Night Shift - 4 Male 2 Rotational offs Salary - 30K IH NPF 2.Escalation - Andheri - Male only Min 1 year Escalation experience (overall should be 2 years) Excellent communication Salary up to -...

Skill Required: - Strong written and verbal communication skills, ability to respond in grammatically correct English. - Should be Graduate / Undergraduate. - Should have minimum 1 year experience of handling escalation desk. - Good knowledge of various social media platforms - Should have understanding of case analysis - Should be willing to work...

VFS - Refunds Shifts - 24/7 Location - WFO Communication - excellent Graduate with minimum 2 years of experience into customer service / escalation. ESCALATION EXCECUTIVE** Summary:* The Level 2 Escalation Executive is responsible for managing complex customer issues escalated beyond frontline support. This role involves direct communication with...

Job DescriptionKey Deliverables: Root cause analysis for escalationso Timely root cause analysis, quarterlyo Initiating corrective actions, quarterly Key Deliverables: Process improvementso Bench marking best customer escalation process – 2 process per yearo Implementing best in class robust process for better customer escalation management- 2...

Serve as the primary point of contact for clients, addressing their inquiries related to equity trading, account management, and market trends. - Assist clients in navigating our trading platform and clarify any operational queries they may have. - Provide timely and accurate information on equity products, services, and market updates. - Resolve client...

Job Summary:We are looking for a dedicated Customer Support agents to join our team to handle customer escalations within 24 hours of receiving a complaint. The role requires excellent communication, a strong understanding of escalation processes, and the ability to manage multiple tasks, including resolving customer issues, maintaining escalation trackers,...