Escalation Service Executive

**Key Responsibilities** - Handle and resolve escalated customer inquiries and complaints. - Investigate and analyze the root cause of customer issues and provide effective solutions. - Maintain detailed records of escalated cases, including communication, issue resolution, and feedback. - Coordinate with various internal departments (customer service,...

Service Recovery Executive (Escalation) at , you will be responsible for handling escalated customer complaints and resolving complex issues efficiently. Your primary role will be to address concerns that regular support teams could not resolve, ensuring that customers have a positive experience and that any service issues are promptly corrected. Key...

VFS - Refunds Shifts - 24/7 Location - WFO Communication - excellent Graduate with minimum 2 years of experience into customer service / escalation. ESCALATION EXCECUTIVE** Summary:* The Level 2 Escalation Executive is responsible for managing complex customer issues escalated beyond frontline support. This role involves direct communication with...

Posted Date 23 Jun 2025 - Function/Business Area Customer Service - Location Mumbai - Job Responsibilities 1. Handle escalation received from Chairman's Office, Regulatory bodies, Internal Employees, Social Media 2. Fast track the complaint and follow up with respective stakholders for resolution 3. Ensure customers are informed during the entire cycle from...

Responsibilities include but are not limited to: - Manage customer escalations and coordinate resolution efforts with key stakeholders - Ensure critical SLAs are met and adhered - Ensure customer escalations are resolved and agreed upon - Provide escalation insights to stakeholders Pay: ₹27,000.00 - ₹35,000.00 per month Schedule: - Day...

Urgent Hiring For international bpo (Escalation/ Complain management) Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Must Have Excellent English** Must have good Customer service skill and Convincing skill Call on : 8369658421 Pay: ₹26,000.00 -...

Position: Events Executive/Client Servicing. Location: Marol, Andheri - Mumbai Experience: 1-4 years **Salary**: 15-30k per month (depending on your experience) *Role Overview:* The Events/ Client Servicing Executive will play a key role in planning, coordinating, and executing advertising events, brand activations, and experiential marketing campaigns....

**Hiring for a Customer Service Executive** Job Description: **Location - Ghansoli, Navi Mumbai** Rotational Shifts **One way cab facility provided during night shifts** 5 days working 2 days rotational week off HSC/ Graduation required Excellent communication in English is required **HR Aliya - 9637300074 **Job Types**: Full-time,...

Urgent Hiring For international bpo (Escalation/ Complain management) Customer Service Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill...

Skill Required: - Strong written and verbal communication skills, ability to respond in grammatically correct English. - Should be Graduate / Undergraduate. - Should have minimum 1 year experience of handling escalation desk. - Good knowledge of various social media platforms - Should have understanding of case analysis - Should be willing to work...