Executive Escalations

Skill Required: - Strong written and verbal communication skills, ability to respond in grammatically correct English. - Should be Graduate / Undergraduate. - Should have minimum 1 year experience of handling escalation desk. - Good knowledge of various social media platforms - Should have understanding of case analysis - Should be willing to work...

Job DescriptionRESPONSIBILITIES:- Escalation management executive to Grievance escalations.- Manage and resolve customer complaints and issues promptly and effectively.- Communicate with customers via phone, email, and social media, ensuring a professional and empathetic approach.Required Candidate profile- Min2-3 yrs of experience in escalation management.-...

Escalation management executive to Grievance escalations. Manage and resolve customer complaints and issues promptly and effectively.Communicate with customers via phone, email, and social media, ensuring a professional and empathetic approach. Required Candidate profileMin2-3 yrs of experience in escalation management.Bachelor's degreeProven experience in...

Responsibilities include but are not limited to: - Manage customer escalations and coordinate resolution efforts with key stakeholders - Ensure critical SLAs are met and adhered - Ensure customer escalations are resolved and agreed upon - Provide escalation insights to stakeholders Pay: ₹27,000.00 - ₹35,000.00 per month Schedule: - Day...

Job Description: - Manage customer escalations and coordinate resolution efforts with key stakeholders (internal and external) by working cross-functionally to ensure issue ownership, action items, and communications are fulfilled. - Ensure Critical SLAs are met & adhered. - Ensure customer escalations are resolved within agreed upon timelines, process...

Role & responsibilities: Investigate and resolve customer escalations promptly, including those from nodal, MD, and senior management levels, ensuring appropriate actions are taken to address the root cause and prevent recurrence. Provide timely and accurate updates to customers regarding the status of their escalations, ensuring a high level of transparency...

Role & responsibilities:Investigate and resolve customer escalations promptly, including those from nodal, MD, and senior management levels, ensuring appropriate actions are taken to address the root cause and prevent recurrence.Provide timely and accurate updates to customers regarding the status of their escalations, ensuring a high level of transparency...

Skill Required: Strong written and verbal communication skills, ability to respond in grammatically correct English. Should be Graduate / Undergraduate. Should have minimum 1 year experience of handling escalation desk. Proficient in using MS Office application like Excel, PowerPoint, Outlook Good knowledge of various social media platforms Should have...

Skill Required:Strong written and verbal communication skills, ability to respond in grammatically correctEnglish.Should be Graduate / Undergraduate.Should have minimum 1 year experience of handling escalation desk.Proficient in using MS Office application like Excel, PowerPoint, OutlookGood knowledge of various social media platformsShould have...

Job Title: Escalation Manager / CoordinatorDepartment: Customer ServicesExperience Required: 3 to 5 YearsLocation: Ghatkopar (Walkable distance from Railway Station)Reports To: DirectorPosition OverviewThe Escalation Manager / Coordinator – Sales is responsible for managing high-priority sales-related issues, customer complaints, and order disputes that...