Escalation Executive

Job Title: Escalation Executive – Customer ServiceLocation: Lower Parel, MumbaiWork Type: Full-time (On-site)Department: Customer Experience / ServiceRole Overview:As an Escalation Executive, you will handle and resolve complex customer issues escalated from front-line teams, ensuring customer satisfaction and maintaining service quality standards. You'll...

Job ID: 44273Location: Mumbai, INArea of interest: Retail BankingJob type: Regular EmployeeWork style: Office WorkingOpening date: 17 Nov 2025Job SummaryStrategy Specialization in handling Wealth Management Complaints (Insurance & Investments)Knowledge on Key Regulations for the Retail BankExcellent Communication skills (Written & Verbal) including good...

    Job Overview: Weare seeking a results-driven Sales Executive to join our dynamic team. The primary focus of this role is to drive revenue growth by initiating and expanding relationships with new and existing insurers. The ideal candidate will possess a strong sales background, excellent communication skills, and a passion for delivering...

JD Account Management- ExecutiveJob Responsibilities: Client ServicingReceive and check claim documents for completeness and advice employeesregarding pending documents, if any.Track and control documents to ensure TAT of claims/cards as per SLA.Feedback from Insurers and Corporates.Additional revenue opportunities from existing Corporates.Respond to queries...

Location : Sion, MumbaiTravel : Flexible to travel to other offices within Mumbai on some days of the weekFixed Annual CTC : 4-5 lacsEducation : PG/MBA in Human ResourcesWork From Office : All 5 days weekRelevant Experience : 1-2 yrsRole –Strategic Influence: Support established HR initiatives and policies by understanding and aligning with the business's...

Role & responsibilities: Responsible for on time and hassle free site executions and ensure customer service standards are met with respect to Installation and post sales service. 2. Responsible for cost control on IHB installation and service related activities. 3.Daily review of all installation and service related activities and ensure the TAT's are met....

Job Title: Executive - Customer ServiceSummary:We are seeking a highly motivated and experienced individual to join our Customer Service department as an Executive. The ideal candidate should have at least 1 year of experience in a similar role and possess excellent communication and problem-solving skills. As an Executive, you will be responsible for...

Role & responsibilitiesNon-voice support (email)chat supportPlan and implement CES.MIS and Dashboard presentationEscalation handlesRBI escalation, process escalation handling.

Role DescriptionThis is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for providing exceptional support to customers by addressing their queries, managing customer relationships, and ensuring seamless resolution of issues. Additional responsibilities include maintaining...

1. ContextTo ensure smooth execution of People Operations processes at Arpan, aligning with the organisation's culture and values. Your key responsibilities will include:Supporting employees through their journey at Arpan.Managing onboarding, recruitment, performance management, goal setting, and engagement activities.Ensuring compliance with all HR...