IT Support Executive

2 days ago

Sakinaka Mumbai Maharashtra, India Esson Pharma Private Limited Full time

**Company**: Esson Pharma Private Limited
**Location**: Mumbai (Saki Naka Powai)
**Position Title: IT Support Executive / IT Administrator**

Job Overview:
Key Responsibilities:Hardware & Software Management
- Handle the procurement and maintenance of laptops, printers, and other IT equipment.
- Maintain inventory and service records for all technical assets.

IT Systems & Server Oversight
- Suggest and implement infrastructure optimizations (e.g., physical vs. cloud-based servers).

Software & Application Support
- Administer tools like Zoho, HRMS, and other office productivity software.
- Maintain secure and reliable remote access for the Hyderabad office.

AV & Surveillance Equipment Handling
- Set up and maintain audio-visual devices including TVs, speakers, and video conferencing equipment.
- Manage and monitor office surveillance cameras (Mumbai and Hyderabad locations).
- Ensure all systems are connected and functioning.

Additional IT Support
- Manage access cards, internet connectivity (including at the Director’s residence, if needed), and mobile payment tracking from a tech angle.
- Provide assistance for any ad-hoc IT requirements across offices or residence, ensuring timely resolution.

Key Skills Required:

- Proven experience in IT support, systems administration, or similar role.
- Knowledge of Windows/Mac systems, networking, cloud platforms (AWS/Azure preferred).
- Good communication skills and ability to coordinate with third-party vendors.
- Ability to work independently and manage IT operations end-to-end.

Preferred Qualifications:

- Bachelor’s degree in Computer Science / IT or relevant field.
- Minimum 2-4 years of experience in a similar role.
- Experience supporting remote teams and multi-location offices.

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- How many years of experience do you have in IT support or system administration?
- Which operating systems have you supported?
- Do you have experience with cloud platforms (AWS/Azure)?
- Are you experienced in managing tools like Zoho, HRMS or other office productivity software?
- Have you handled office surveillance systems (CCTV) and AV equipment?
- Have you provided IT support to remote teams or multiple office locations?
- How would you rate your knowledge of network troubleshooting (LAN, internet, routers)?
- What is your current notice period?
- What is your current CTC and expected CTC?

**Experience**:

- IT: 4 years (preferred)

Work Location: In person

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