Customer Service Associate

3 days ago

Mumbai, India COREIMPAQT-S Full time

Name of the position - CUSTOMER SERVICE ASSOCIATE
No Of Openings - 200
Age Limit - No Age Limit
Gender - Male/ Female
Type of Industry - Customer Support Process
Education - 12th, Any degree
Experience - Minimum 6 Months experience in any field
Skillset - Excellent communication skills, Should not have MTI, Should be flexible for Rotational shift, Good typing skills
CTC - 3.5 Lpa to 4.2 Lpa
Variables
1. Night Shift Allowance 150 rs everyday
2. Zeta Meal Card - INR 1100/month i.e. INR 13200/- PA
3. Internet Allowance - INR 1250/month i.e. INR 15000/- PA
4. Health insurance benefits up to INR 5.0 Lacs
5. Overtime Allowance as per business requirement.
6. Transportation Allowance/ Pickup & Drop Facility provided within (30 KM radius from Office)

Remote/Onsite? - Work from Home / Hybrid
Job timings / weekend off - Rotational week off (2 day off a week)
Brief points
1. Post sales customer problem solver
2. This is a support process (Not a sales process)
3. Associates communicate with customers
Primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
How many Rounds of Interview - 3 rounds

**Salary**: ₹250,000.00 - ₹420,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Excellent English Communication Skills

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (preferred)
- total work (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9791075631

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