Customer Service Associate

12 hours ago

Mumbai Maharashtra, India The TruMinds Full time

**Job Title**: Customer Service Associate
**Location**:Govandi, Mumbai
**Salary**: 20,000 - 25,000 CTC Per Month
**Work Experience**: 1 year

We're seeking a dynamic Customer Service Associate to join our team in Govandi, Mumbai. If you thrive in a fast-paced environment and excel in customer interactions, this role is tailor-made for you

**Key Responsibilities**:

- Attend training sessions to enhance product knowledge and refine customer service skills.
- Log and manage incoming calls using our CRM system.
- Identify and address customer needs with precision and empathy.
- Escalate complex inquiries to relevant departments while maintaining seamless communication.
- Keep customers informed about the progress of their inquiries, providing accurate feedback.
- Deliver top-notch customer service that exceeds expectations.
- Update customer information as necessary while upholding confidentiality standards.
- Be flexible to take on additional responsibilities as required.

**Requirements**:

- High school diploma, GED, or equivalent qualification.
- Minimum 1 year of experience in customer service, preferably in a related industry.
- Successful completion of training provided.
- Proficiency in computer skills, including MS Office suites.
- Experience with CRM software is advantageous.
- Exceptional phone etiquette with clear verbal and written communication skills.
- Strong interpersonal skills to engage effectively with diverse customers.
- Ability to remain seated at a desk for extended periods.

Join a forward-thinking team dedicated to innovation and continuous improvement. Opportunity for career growth and advancement in a dynamic and supportive work environment. Enjoy attractive perks, including health insurance and performance bonuses. Be part of a company committed to diversity, inclusion, and employee well-being.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

  • Associate Customer Service

    1 week ago

    Mumbai, Maharashtra, India Grace Services Full time

    **WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title: Associate - Customer Service** Key Responsibilities: - Respond to customer inquiries via phone in a professional and courteous manner - Resolve customer complaints and concerns in a timely and efficient manner - Provide accurate information about our products and services - Utilize problem-solving...

  • Customer Service Associate

    12 hours ago

    Mumbai, Maharashtra, India Grace Staffing Services Full time

    **WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title: Sr.Customer Service Associate** **Shift Timings**: US Rotational Shift (Night Shift) **Days Off**: 2 Rotational Offs **Pick or Drop**: Provided We are seeking experienced and motivated **Sr.Customer Service Associate** to join our team. In this role, you will be the first point of contact for...

  • Customer Service Associate

    2 days ago

    Navi Mumbai, Maharashtra, India Hire Lab Career Solutions Full time

    **Job Roll - Customer Service Associate** **Mode -**Work From Office **Job Details**: - **Position**: Customer Success Associate - **Mode**: Work From Office - **Qualification**: Min. HSC - **Experience**: Fresher - **Salary Range**: ₹22,000 - ₹23,000 CTC per month **Important Note**: **Job Types**: Full-time, Permanent Pay: ₹22,000.00 -...

  • CSA (Customer Service Associate)

    2 days ago

    Kurla, Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,76,000 per year

    Hiring for Customer ServiceLocation- Bandra Kurla ComplexShift Day shift 8 hours shiftCustomer service experience requiredSalary upto- 23kJob Types: Full-time, PermanentPay: ₹18, ₹23,000.00 per monthBenefits:Provident FundLanguage:English and Hindi (Preferred)Work Location: In person

  • Customer Service Associate

    2 weeks ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    **Greetings from Tech Mahindra!!!** **Tech Mahindra is hiring for Customer Service Associate at Mumbai Chandivali Location.** **Designation - Customer Support Associate** **Roles & Responsibility** - Handling customer queries via call, - Identify and assess customers needs to achieve satisfaction - Build sustainable relationships and trust with customer...

  • Customer Service Associate

    1 week ago

    Pune, Maharashtra, India recruitwire service Full time

    Hiring talented individuals fluent in regional languages for the following positions: Languages Required: - Tamil - Malayalam - Kannada Role : Customer Service Executive **Requirements**: Excellent communication skills. Graduation is mandatory. Immediate joiners are preferred. **Salary**: Max up to 40000 ctc Location: Kharadi ( Premium Domestic...

  • Customer Service Associate

    2 weeks ago

    Mumbai, Maharashtra, India Implico services Full time

    *Updated JD* Process - Kotak securities (Stock Market process) Designation-Customer Support Associate (CSA). Criteria - Only Graduates - 6 Months+ Year of inbound customer service Experienced can apply Age Criteria -18 to 35 Years Shift Timing Male/Females - Day Shift 8 am to 8 PM (Any 9hrs) 1 Rotational Week Off ( Saturday OR Sunday) **Salary**: Any...

  • Customer Service Associate

    2 weeks ago

    Mumbai, Maharashtra, India MP Advisors Full time

    **Job Type**:Full Time **Grade**:H2 **Job Category**:Associate **Function/Department**:Operations **Reporting to**:Team Leader **Roles & Responsibilities** - Handle a wide range of customer concerns, including inquiries, product/service issues, billing inquiries, and general inquiries. - Demonstrate empathy and understanding while addressing customer...

  • Customer Service Associate

    6 days ago

    Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    Job Roll - Customer Service Associate "A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. " Domain - Customer Service Process - Inbound Voice Shifts - Day Shifts Only Salary - 12k -17k Gross Eligibility - Any Graduate / Undergraduate can apply **Important...

  • Customer Service

    1 week ago

    Mumbai, Maharashtra, India Sutherland Full time

    Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees For over 37 years we have been entrusted with caring for our clients customers - a responsibility we believe we should earn every day We are dedicated to making those experiences as delightful as possible -...