Customer Relations
1 day ago
Spacelance Office Solutions provides flexible office solutions for today's fast-moving, versatile business environment. With offerings like Virtual Offices and Smart Workspace solutions in major Indian cities, we help businesses establish and operate with mínimal wait time. Spacelance offers prestigious local addresses, live reception support, and assistance with essential business registrations.
This is a full-time on-site role for a Customer Relationship Manager located in Kakkanad, Kochi. The Customer Relationship Manager will be responsible for managing client relationships, addressing customer queries and concerns, and ensuring customer satisfaction. Additionally, they will oversee the onboarding process for new clients and collaborate with internal teams to meet client needs.
**Qualifications**
- Strong customer service and relationship management skills
- Excellent communication and interpersonal abilities
- Problem-solving and conflict resolution skills
- Organizational skills and attention to detail
- Experience in sales or customer service role preferred
- Proficiency in MS Office and CRM software
- Ability to multitask and prioritize workload
- Bachelor's degree in Business Administration or relevant field
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 3 years (required)
- Customer service: 2 years (required)
**Language**:
- English (required)
**Location**:
- Kakkanad, Kochi, Kerala (preferred)
Work Location: In person
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