Customer Relation Officer

4 days ago


Kochi Kerala, India HSJB Global Full time

**URGENT OPENING IN REAL ESTATE**

**Position: Customer Relation Officer**

Location: Kochi

**Experience Required: Minimum 2+ years as a Customer Relation Officer (Preferred industries: Building Materials / Construction / Real Estate)**

Qualification: Graduate

**Salary: As Per Industry Standards (APIS)**

**Key Responsibilities**:
Serve as the primary point of contact for customers throughout their journey, from inquiry to post-sale support.

Handle customer queries, concerns, and feedback professionally and efficiently.

Coordinate with internal departments (sales, legal, technical, etc.) to ensure timely response and resolution of client issues.

Assist clients with documentation, site visits, and product/service information.

Manage CRM software and maintain accurate customer records.

**Requirement**:
Strong communication and interpersonal skills.

Customer-centric attitude with a problem-solving mindset.

Ability to multitask and work under pressure.

Proficiency in MS Office and CRM tools.

Fluency in English and Malayalam preferred.

**Contact: 7306336750**

**Job Type**: Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift

**Experience**:

- Customer Relation Officer: 2 years (preferred)
- Building Materials or Construction or Real Estate Industry: 2 years (preferred)

Work Location: In person



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