
Cec Authorizer Insurance-outbound-customer
4 days ago
**Responsible for inputting, maintaining, and bringing authorizations to resolution in a timely manner. Ensures that the system is up-to-date by inputting approved authorizations and scanned paper notes. Works under supervision of the insurance verification supervisor.
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Thane, India Kotak Mahindra Full timenter Custom Internal Posting Description- **Job Role**: - Complete knowledge of RL process and at least basic knowledge of CC and RA Skill - Should have an eye for detail, Ensuring procedural compliance. - Timely Authorization of all request taken by CEC. - Error free financial and non-financial request processing - Call Audits and provide feedback to the...
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CEC Officer
2 weeks ago
Bengaluru, Thane, India Kotak Life Insurance Full time ₹ 4,00,000 - ₹ 8,00,000 per yearPosition - CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre InboundJob RoleTo Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfactionTo identify and convert the opportunities for cross selling (banking product) on customer's callResponsible for...
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Thane, India Kotak Mahindra Full timeEnter Custom Internal Posting Description **CEC Officer** - Department - Customer Experience Center - Location - Thane/Noida/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager **Job Role** - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's...
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Thane, India Kotak Mahindra Full time**CEC - Service Assurance Officer - Department- Customer Experience Center- Location- Thane- Reporting Relationship- CEC - Team Leader - Service Assurance- Position Grade- Assistant Manager/Deputy Manager **Job Role - To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated - Seek advice and escalate...
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Cec Non 811 Vkyc-officer-customer Experience
4 days ago
Thane, India Kotak Mahindra Full time**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...
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Thane, India Kotak Mahindra Full time**CEC - Service Assurance Officer** - Department - Customer Experience Center - Location - Thane - Reporting Relationship - CEC - Team Leader - Service Assurance - Position Grade - Assistant Manager/Deputy Manager **Job Role** - To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated - Seek advice...
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Cec Officer
1 week ago
Thane, India Kotak Mahindra Full time**CEC Officer - Inbound - Privy** - Department - Customer Experience Center - Location - Thane/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager/Deputy Manager **Job Role** - To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's...
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Thane, India Kotak Mahindra Bank Limited Full timeJob Description CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: . To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards,...
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Cec Officer
1 day ago
Thane, MH, IN Kotak Mahindra Bank Full timeCEC Officer - Inbound - Privy Department Customer Experience Center Location Thane Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities Credit Cards and process the queries requests...
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Team Member-training-cec-ho
2 weeks ago
Thane, India Kotak Mahindra Full time**JD - CEC Trainer for Inbound Processes (Retail Liabilities / Credit Card) - Plans and facilitates new hire, refresher trainings and compliance based functional training to new and existing officers /employees. - Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training - Drive sales targets and implementation...