Team Member-training-cec-ho
2 days ago
**JD - CEC Trainer
- Exceptional interpersonal and communication skills
- Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees.
- Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training
- Drive sales targets and implementation of sales strategies devised for process.
- Conduct OJT and provide Coaching / Feedback and supervision during this period to the new hires.
- Monitor calls on functional and behavioral parameters.
- Has handled Nesting & OJT batches
- Excellent coaching and mentoring techniques
- Is able to identify Training needs based on call evaluation/ gap in product and process understanding
- Travel if required to complete the NHT batch in other location ( Thane/Hyd/Bangalore )Cross skill of Trainers with other skill (CC/RA/NRC/RL/Privy)
- Minimum education - Graduate or Post Graduate
- Training preferably in a bank’s Customer Contact Center/ Call Center with relevant experience in Retail Liabilities/Credit Cards in Sales and Quality
- Must have excellent presentation and communication skills.
- Having a team handling experience would be desirable
- Experience in Retail Banking preferable
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Team Member
1 week ago
Thane, India Team HR Full time**Job Title**: Casual Team Member - Food Industry **Location**: Mumbai, Thane **Shift**: - Rotational Shift **Job Summary**: We are seeking enthusiastic and reliable **Casual Team Members** to join our team in a fast-paced food service environment. As a key part of the team, you’ll help deliver great customer experiences, maintain food safety standards,...
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Ho Team Member
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Thane, India Kotak Mahindra Full timeJob ID- Department- Retail Liabilities - HO & SUPPORT- Location- Mumbai- Number of Positions- 1- Reporting Relationship- EVP- Grade- M4 / M5- Leading the Process Desk for the Nodal Office managing all process writing, SOP creation, review, updation of Customer Service and Grievance Redressal related items - Single Point of Contact for Compliance, ORM, IAD...
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Cec Officer
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Wagle Estate, Thane, Maharashtra, India UpGrad Education Pvt Ltd Full time**CEC Officer - Outbound** Department-Customer Experience Center Location-Thane Reporting Relationship-CEC - Team Leader - Outbound Position Grade-Assistant Manager **Job Role** Ø Calling customers for various service and sales related campaigns - related to Retail Liabilities or Retail Assets Ø Responsible for quality communication and customer...
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Cec Non 811 Vkyc-officer-customer Experience
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Thane, India Kotak Mahindra Full time**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...
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Cec Officer
1 week ago
Thane, India Kotak Mahindra Full time**CEC Officer - Inbound - Privy** - Department - Customer Experience Center - Location - Thane/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager/Deputy Manager **Job Role** - To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's...
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Team Member
6 days ago
Thane, India Kotak Mahindra Full timeJob Role - Will Manage Commercial Bank LPU activity - Will be responsible for File processing - Will be managing a LPU team of Off Roll & On Roll employees - Will be responsible for co-ordination with other support & control functions and business team - Will be responsible to share the Daily MIS to HO/Internal customers - Will be responsible for update...
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Cec-relationship Manager-vrm-branch Banking-vrm
3 weeks ago
Thane, MH, IN Kotak Mahindra Bank Full timeCEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role o To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers - cross training in cards liabilities assets o This...
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Team Member
7 days ago
Talegaon, Thane, Maharashtra, India The Brand Landmark Full time ₹ 96,000 - ₹ 32,79,700 per yearPosition: Team MemberLocation: [Talegaon]Job Type: Full-time - Part-timeAbout Waffle Castel:Waffle Castel is a rapidly growing food brand, known for serving freshly prepared waffles and desserts with an unforgettable customer experience. Our vision is to deliver high-quality products with excellent service.Key Responsibilities:Greet and serve customers in a...
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Team Member
2 weeks ago
Thane, India Frozen Bottle Full time**1.** Arrives on time for work and stay until shift completion **2.** Ensures to greet all customers with a smile. **3. **Performs order processing - Process the recipes accurately as per the process in a fast and timely manner. **4.** Responsible for preparing all Frozen Bottle varieties, following established procedures. **5.** Performs housekeeping...
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Restaurant Team Member
2 weeks ago
Thane, India Sakash Group Full time**Urgently we are Hiring for the Food and Beverage Industry.** Company Name: - Good Flippin Burger Designation: - Restaurant Team Manager Age: - 20 - 40 Age Education: - Hotel Management/Diploma/Graduate Location: - Mumbai ( All over Central Line ) **JOB DESCRIPTION** **Team Member** 1. Job Position Team Member 2. Category Staff 3. Responsible To...