
Team Member-training-cec-ho
1 week ago
**JD - CEC Trainer**
- Exceptional interpersonal and communication skills
- Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees.
- Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training
- Drive sales targets and implementation of sales strategies devised for process.
- Conduct OJT and provide Coaching / Feedback and supervision during this period to the new hires.
- Monitor calls on functional and behavioral parameters.
- Has handled Nesting & OJT batches
- Excellent coaching and mentoring techniques
- Is able to identify Training needs based on call evaluation/ gap in product and process understanding
- Travel if required to complete the NHT batch in other location ( Thane/Hyd/Bangalore )Cross skill of Trainers with other skill (CC/RA/NRC/RL/Privy)
- Minimum education - Graduate or Post Graduate
- Training preferably in a bank’s Customer Contact Center/ Call Center with relevant experience in Retail Liabilities/Credit Cards in Sales and Quality
- Must have excellent presentation and communication skills.
- Having a team handling experience would be desirable
- Experience in Retail Banking preferable
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Team Member-training-cec-ho
2 days ago
Thane, India Kotak Mahindra Full timeJob Role: - Design, develop and maintain content for Instructor Led Programs (ILP) for various Training Modules applicable for Functional Learning areas covering assessments, training content, facilitator guides, post training assessments/evaluations, workbooks, etc. - Design and develop content for eLearning Training modules using tools like Articulate...
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Cec Officer
16 hours ago
Wagle Estate, Thane, Maharashtra, India UpGrad Education Pvt Ltd Full time**CEC Officer - Outbound** Department-Customer Experience Center Location-Thane Reporting Relationship-CEC - Team Leader - Outbound Position Grade-Assistant Manager **Job Role** Ø Calling customers for various service and sales related campaigns - related to Retail Liabilities or Retail Assets Ø Responsible for quality communication and customer...
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Cec Non 811 Vkyc-officer-customer Experience
4 days ago
Thane, Maharashtra, India Kotak Mahindra Full time**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...
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Team Member
16 hours ago
Thane, India Frozen Bottle Full time**1.** Arrives on time for work and stay until shift completion **2.** Ensures to greet all customers with a smile. **3. **Performs order processing - Process the recipes accurately as per the process in a fast and timely manner. **4.** Responsible for preparing all Frozen Bottle varieties, following established procedures. **5.** Performs housekeeping...
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Team Member
4 days ago
Thane, India Kotak Mahindra Full time**Organization** Kotak Mahindra Bank Ltd **Job Family** KMBL **Location** Mumbai, Maharashtra, India **Work Locations** Thane - Neptune Element/ Infinity Goregaon **Job Description Job Role: - Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely...
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Restaurant Team Member
16 hours ago
Thane, India Sakash Group Full time**Urgently we are Hiring for the Food and Beverage Industry.** Company Name: - Good Flippin Burger Designation: - Restaurant Team Manager Age: - 20 - 40 Age Education: - Hotel Management/Diploma/Graduate Location: - Mumbai ( All over Central Line ) **JOB DESCRIPTION** **Team Member** 1. Job Position Team Member 2. Category Staff 3. Responsible To...
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Team Member
3 days ago
Majiwada, Thane, Maharashtra, India Trofi Chain Factory Private Limited (1441 Pizzeria) Full timeJob Description for Team Member, - Follow work schedule time and safe work practices. - Follow grooming and uniform guidelines as per the 1441 Pizzeria Grooming Guide - Effectively open and operate the assigned outlet within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times and protecting stakeholder’s...
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Team Member-support-credit Card-marketing Ho
3 days ago
Thane, India Kotak Mahindra Full time**Job Role - Calling customers for various service related campaigns for Credit Card product - End to end resolution of complaints raised by customers - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer “delight” and consistent service experience, including timely resolution...
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Tem Member
17 hours ago
Thane, India The Brand Landmark Full time**Job Description - Team Member (Waffle Castel Store)** **Position**: Team Member **Location**: [Thane, Mumbai] **Job Type**: Full-time / Part-time **About Waffle Castel**: Waffle Castel is a rapidly growing food brand, known for serving freshly prepared waffles and desserts with an unforgettable customer experience. Our vision is to deliver high-quality...
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Team Member
16 hours ago
Thane, India Aditya Birla Finance Limited Full timeRelationship Management for Vendors & Outsourced Partners - Strategically plans and manages all interactions with a vendor from selection, to providing product/service thru transitioning/closure - Monitors and works with vendor to improve performance as needed. - Manages and supports the delivery of contracted services - Manages the vendor relationship,...