Cec Team Coach

**JD - CEC Trainer - Exceptional interpersonal and communication skills - Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees. - Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training - Drive sales targets and...

**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...

**CEC Officer - Inbound - Privy** - Department - Customer Experience Center - Location - Thane/Bangalore - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager/Deputy Manager **Job Role** - To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's...

**Job Role**: - Complete knowledge of RL process and at least basic knowledge of CC and RA Skill - Should have an eye for detail, Ensuring procedural compliance. - Timely Authorization of all request taken by CEC. - Error free financial and non-financial request processing - Call Audits and provide feedback to the CEC officers. - Suggest process...

**CEC Officer - Outbound** Department-Customer Experience Center Location-Thane Reporting Relationship-CEC - Team Leader - Outbound Position Grade-Assistant Manager **Job Role** Ø Calling customers for various service and sales related campaigns - related to Retail Liabilities or Retail Assets Ø Responsible for quality communication and customer...

CEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role o To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers - cross training in cards liabilities assets o This...

**Sky channel - Service - Affluent - RM** - Department - Customer Experience Center - Location - Thane - Reporting Relationship - CEC - Team Leader - Inbound - Position Grade - Assistant Manager/Deputy Manager **Job Role** - **To Attend the inbound calls of the premier customers/HNI Clients and process the queries & requests to customer's satisfaction**: -...

Job Role: - Adhere to agent-level Service Level Agreement (SLAs) specific by the process. - Ensure adherence to time schedules (Turn Around Time). - Complete the logs specified by the process (End-of-day target). - Adherence to Information Security norms & quality process norms. - To be aware of and comply with any updates about the process. - Act on the...

**Key Responsibilities**: - To coach cricket across a range of groups, from beginners to senior, and scholars - To develop individuals by catering to their needs. - To feed back to pupils and support their progress and development - To act as a coach and offer general support prior, during and after events. - To check the safety of all equipment and...

**Video KYC Process Team Coach **- **Digital Banking-811 **Department** **Retail Liabilities | Digital Banking** **Location** **Mumbai, Thane** **Number of Positions** **Multiple** **Position Grade** **M2 **Job Role: - **Directs, administers and controls the day to day operations and activities of process**: - **Provides leadership, support and...