Associate, Customer Experience and Business Trends
6 days ago
As the earth's most customer-centric company, Amazon obsesses at improving customer experience on a daily basis. We are looking for a motivated full-time Associate to join our Global Business Services Capability team
- to-day work by updating trackers or workflow tools as necessary - Follows SOP/guidelines or manager's instructions and ensures output is quality compliant - Contributes to project improvement and operational excellence ideas, as applicable - Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA - Proactively raises issues /alarms that may have an impact on core deliverables or operations to manager or stakeholders About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds - including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.
- Knowledge of Excel at an advanced level
-
Bengaluru, Karnataka, India Amazon Full time US$ 1,20,000 - US$ 1,50,000 per yearTransform Customer Experience at Scale: Lead a High-Impact Global Team Driving Innovative InsightsWe're seeking a dynamic Program Management leader who will revolutionize how we understand and enhance customer journeys across Amazon's diverse business lines. In this pivotal role, you'll drive high impact programs, work with global teams, leverage data-driven...
-
Bengaluru, Karnataka, India Amazon Full timeTransform Customer Experience at Scale: Lead a High-Impact Global Team Driving Innovative InsightsWe're seeking a dynamic Program Management leader who will revolutionize how we understand and enhance customer journeys across Amazon's diverse business lines. In this pivotal role, you'll drive high impact programs, work with global teams, leverage data-driven...
-
Bengaluru, Karnataka, India Amazon Full time US$ 1,50,000 - US$ 2,00,000 per yearDESCRIPTIONTransform Customer Experience at Scale: Lead a High-Impact Global Team Driving Innovative Insights We're seeking a dynamic Program Management leader who will revolutionize how we understand and enhance customer journeys across Amazon's diverse business lines. In this pivotal role, you'll drive high impact programs, work with global teams,...
-
Customer Experience Associate
2 days ago
Bengaluru, Karnataka, India Skydo Full time**Job Description: Customer Experience Associate / Senior Associate** Skydo is looking for a Customer Experience Associate / Senior Associate to join our Customer Experience team. This role will report to the Head of Customer Experience and will be responsible for embodying our customer obsession. Join us in delivering unparalleled service and support,...
-
Bengaluru, Karnataka, India Amazon Full timeDo you want to contribute to Amazon's latest Generative Artificial Intelligence (GenAI) efforts, with a focus on automating business processes? We are looking for a candidate who can balance technical skills with rigorous business acumen.In the Customer Experience and Business Trends (CXBT) org, we obsess over Amazon's customer experience, proactively...
-
Bengaluru, Karnataka, India Amazon Full timeAre you a strategic thinker with a passion for technology and customer-centric innovation? Do you thrive in ambiguity, excel at structuring complex problems, and have a proven track record in both hands-on coding and high-impact consulting? Amazon is seeking a uniquely skilled Technical Program Manager to join our dynamic Customer Experience strategy team...
-
Bengaluru, Karnataka, India Amazon Full time US$ 1,20,000 - US$ 1,50,000 per yearAre you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) Capability Team is looking for an experienced, talented and highly motivated individual to join our Global Capability team based in Bangalore. As a...
-
Bengaluru, Karnataka, India Amazon Full time ₹ 15,00,000 - ₹ 20,00,000 per yearDESCRIPTIONAre you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) Capability Team is looking for an experienced, talented and highly motivated individual to join our Global Capability team based in...
-
Bengaluru, Karnataka, India Amazon Full time US$ 1,50,000 - US$ 2,00,000 per yearDescriptionAre you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) Capability Team is looking for an experienced, talented and highly motivated individual to join our Global Capability team based in...
-
Bengaluru, Karnataka, India Amazon Full time US$ 1,25,000 - US$ 1,75,000 per yearAre you customer-obsessed, data oriented, and confident in proposing opportunities to improve our customers' experience across different Amazon businesses? Customer Experience and Business Trends (CXBT) is looking for a scale-focused and customer-obsessed Software Development Engineer.As an SDE, you will be part of a team that adds new capabilities with...
