Customer Service Coordinator

**Job Role - Service coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts availability, and working closely with the Stores...

**About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...

**Job Title: Service Coordinator** **Location**: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai - 13. **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing Customer for water purification spares, including responding to inquiries, sending...

**Location**: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai - 13. **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts...

Job Title: Service CoordinatorLocation: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai – 13.Job Overview: We are seeking a proactive and detail-oriented Service Coordinator to joinour Service Back Office team. The role focuses on managing OEM and Dealer business forwater purification spares, including responding to inquiries, sending...

Key Responsibilities:Respond promptly to OEM/Dealer inquiries regarding water purification spares.Prepare and send accurate quotations in line with customer requirements.Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.Ensure timely...

Jd for Sales Coordinator role: - Coordinate with Sales team - will act as a liaison, provide product/services information - answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency - knowledge of managing data in excel. - should have good communication skills. - Problem solving attitude. - ensure...

Job Title: Service Coordinator Location: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai - 13. Job Overview: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing OEM and Dealer business for water purification spares, including responding to inquiries, sending...

Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

**Job Description: Customer Service** **Responsibilities** - Order Management: Process customer orders accurately and efficiently, ensuring timely fulfillment. - Data Entry & Record-Keeping: Maintain accurate records of orders, customer interactions, and inventory updates. - Customer Support Assistance: Work closely with the customer service team to resolve...