Service Coordinator

1 week ago

Lower Parel Mumbai Maharashtra, India Alfa-The UV Expert Full time

**Job Title: Service Coordinator**

**Location**: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai - 13.

**Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing Customer for water purification spares, including responding to inquiries, sending quotations, ensuring spares availability, and coordinating timely dispatches with the Stores team.

**Key Responsibilities**:

- Respond promptly to customer end inquiries regarding water purification spares.
- Prepare and send accurate quotations in line with customer requirements.
- Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.
- Ensure timely dispatch of spares by closely following up with the Stores.
- Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to customer end.
- Work cross-functionally to address any delays or operational issues.
- Accurate utilization of sales force and ERP for managing customer interactions, tracking inquiries, and updating records.

**Qualifications & Skills**:

- Bachelor’s degree in any field.
- 3-5 years of experience in handling customer query, preferably in water purification or a related industry.
- Proficiency in CRM /ERP, Knowledge of MS Office.
- MS Office (Excel, Word).
- Strong communication skills, both verbal and written.
- Excellent organizational and multitasking abilities.

**CTC offered: 3.50 to 4.00 LPA.**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

Application Deadline: 24/05/2025
Expected Start Date: 22/05/2025

  • Service Coordinator

    1 week ago

    Lower Parel, Mumbai, Maharashtra, India Dixit Infotech Full time

    **About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...

  • Service Coordinator

    2 weeks ago

    Lower Parel, Mumbai, Maharashtra, India Interface Digital Solutions Pvt. Ltd. Full time

    **Job Summary**: The Senior Service Coordinator is responsible for overseeing the coordination of service activities to ensure timely and effective delivery of services to clients or customers. This role involves managing a team of service representatives, handling escalated issues, and implementing process improvements to enhance service quality and...

  • Service Coordinator

    2 days ago

    Lower Parel, Mumbai, Maharashtra, India MOTM Tech Full time

    **Job Title: Service Coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts availability, and working closely with the Stores...

  • Service Coordinator

    6 days ago

    Lower Parel, Mumbai, Maharashtra, India MOT marketing Technologies Full time

    **Job Title: Service Coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing OEM and Dealer business for water purification spares, including responding to inquiries, sending quotations, ensuring spares availability, and coordinating timely...

  • Service Coordinator

    7 days ago

    Lower Parel, Mumbai, Maharashtra, India Alfa-The UV Expert Full time

    **Location**: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai - 13. **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts...

  • Customer Service Coordinator

    2 days ago

    Lower Parel, Mumbai, Maharashtra, India MOTM Tech Full time

    **Job Role - Service coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts availability, and working closely with the Stores...

  • Customer Service Coordinator

    2 days ago

    Lower Parel, Mumbai, Maharashtra, India MOT marketing Technologies Full time

    **Job Role - Service coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts availability, and working closely with the Stores...

  • Service Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Wisecor service pvt ltd Full time

    Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

  • Service Coordinator

    1 week ago

    Virar, Mumbai, Maharashtra, India PT Ecological Service Pvt Ltd Full time

    1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

  • Sales Coordinator

    7 days ago

    Lower Parel, Mumbai, Maharashtra, India Alustruct Engineering Full time

    **Key Responsibilities**: **Client and Customer Support**: Build and maintain strong relationships with existing and potential B2B customers. Address customer inquiries and resolve any issues in a timely and professional manner. Serve as the primary point of contact between the sales team, clients, and other stakeholders. **Coordination &...