
Customer Service
6 days ago
**Job Description: Customer Service**
**Responsibilities**
- Order Management: Process customer orders accurately and efficiently, ensuring timely fulfillment.
- Data Entry & Record-Keeping: Maintain accurate records of orders, customer interactions, and inventory updates.
- Customer Support Assistance: Work closely with the customer service team to resolve order-related issues.
- Communication & Coordination: Liaise with customers, shipping carriers and internal teams (warehouse, IT) to ensure smooth operations.
- Assist leadership with reports, scheduling, and general administrative tasks.
**Requirements**:
- Experience: 2+ years in a Customer Service role, preferably in e-commerce or logistics.
- Attention to Detail: High accuracy in data entry and order processing.
- Organizational Skills: Ability to multitask, prioritize, and meet deadlines.
- Communication: Strong written and verbal communication skills.
**Skills**
- Strong in Microsoft Word, Excel, Outlook
- Familiar with E-commerce systems
- CRM a big +
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Fixed shift
- Night shift
- Rotational shift
Work Location: In person
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