Customer Service Representative

3 days ago


Lower Parel Mumbai Maharashtra, India Vimla Engineering Full time

**Customer Service / Technical Support**

**Duties and responsibilities of a customer service representative**
- Take ownership of customer issues.
- Troubleshoot problems and drive resolutions.
- Escalate unresolved issues to relevant internal teams.
- Collect prompt and accurate customer feedback.
- Document knowledge as solution articles.
- Master the use of help desk software.
- Excellent communication skills.
- Attending calls, keep overview on social platforms.

Office time**:9 to 6**

Working days**:Mon to Sat**

Minimum experience**:6 months - 1 year**

with good communication skills.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person



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