Customer Service Officer

Job Description: - Investor Onboarding - KYC documents - Distributor relationship management - Handle all customer & Distributor queries and escalations. - CRM management - Engage with multiple internal departments to resolve issues within specified TAT - Ensuring that all queries are resolved within pre-defined TAT - Decent Excel skills Pay: ₹22,000.00...

Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...

**Key Responsibilities**: - **Customer Relationship Management**: Build and nurture strong relationships with existing clients, ensuring their satisfaction and retention. Proactively reach out to customers to maintain communication, address concerns, and anticipate needs. - **Product Knowledge**: Develop a thorough understanding of semiconductor products...

We're Hiring Customer Services Executive for Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer services voice experience preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent Verbal & Written Communication...

**Role - Customer Service Executive** **Job Role**: Customer Service Executive **Responsibilities ;** 1. Answering questions about a company's products or services. 3. Delivering information about a company's offerings. 4. Providing proactive customer outreach. **Requirements-**: 1. Good Communication Skills 2. Should own a laptop 3. Should be open...

**Role description** - To make the idea of excellent customer service seem less nebulous and more attainable - To build trust, maintain long term relationships with the customers and operate as the point of contact - To conduct calls to existing customers and enquire about utilization of the product - Act as a bridge between the tech team and customer...

Location: Mumbai, IndiaCompany: Love PangolinExperience: 2+ years (D2C Apparel/Fashion preferred)About UsLove Pangolin is a design-driven travel apparel clothing brand focused on creating utility driven, comfortable, and conscious fashion. We're looking for a passionate and customer-obsessed individual to join our growing team in Mumbai.Role OverviewAs a...

**Key Responsibilities:Customer Care Responsibilities**: - Maintain accurate customer records including sales, service calls, AMC details, and feedback. - Schedule service appointments, installations, and maintenance visits with technicians. - Track and follow up on AMC (Annual Maintenance Contract) renewals and reminders. - Coordinate with the service...

**Core Function**:CSRs handle a wide range of customer interactions, from answering basic questions to troubleshooting complex problems. - **Customer Satisfaction**:Their main objective is to ensure that customers have a positive experience and are satisfied with the service they receive. - **BPO Context**:In a BPO setting, CSRs are often employed by a...

**Summary** correspondence to request payment for due invoices or outstanding. Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when necessary. 2) Documentation and Reporting: Maintaining accurate records of collection activities, documenting customer interactions, and preparing regular reports on...