Customer Service Representative

20 hours ago

Lower Parel Mumbai Maharashtra, India Access Systems Full time

**Job description**

Location - **Curry Road / Lower Parel**

We are seeking an immediate joiner for the position of Customer Support Executive.

If you have good communication skills in English and are a fresher, you are welcome to apply.

Job Description
- Handle customer complaints, and provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.

Working timings will be - 10:00 am to 07:00 pm

**Eligibility criteria**

1. Positive and healthy attitude towards work

**3.**Excellent English communication skills, spoken and written

**4.**Fluency in English, and Hindi. Additional languages known would be an added advantage

**5.**Pleasant tone and pace of speech

**6.**Prior experience maximum 6 months

**8.**Basic knowledge of Windows OS

**Job Types**: Full-time, Permanent, Fresher

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

Application Deadline: 31/01/2025
Expected Start Date: 31/01/2025

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