Customer Services

2 days ago


Lower Parel Mumbai Maharashtra, India Enrolsy Full time

We're Hiring Customer Services Executive for Ecommerce Company

Qualification: HSC or Any graduate

Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer services voice experience preferable)

Process: Voice Process (Ecommerce)

Shift Timing: Day Rotational Shifts

Skill Required: Excellent Verbal & Written Communication Skill

Role & Responsibilities:

- Managing incoming calls and customer service inquiries
- Identifying and assessing customers
- needs to achieve satisfaction.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies.

Day rotational shift (7 am -11pm ) any 9 hrs6 days working - 1 day rotational off

**Salary**: ₹18,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer Services Voice: 1 year (preferred)
- Ecommerce Customer service Voice: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 9769106910



  • Lower Parel, Mumbai, Maharashtra, India Genie Customer Management Services Full time

    Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...


  • Lower Parel, Mumbai, Maharashtra, India Navkar Business Services Full time

    **Profile: (CS) Customer Service.** The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction. **Customer Service Associate Responsibilities**: - Maintaining...


  • Lower Parel, Mumbai, Maharashtra, India Navkar Business Services Full time

    **Profile: (CS) Customer Service.** The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction. **Customer Service Associate Responsibilities**: - Maintaining...


  • Lower Parel, Mumbai, Maharashtra, India UPHILL HR Services Full time

    **Role - Customer Service Executive** **Job Role**: Customer Service Executive **Responsibilities ;** 1. Answering questions about a company's products or services. 3. Delivering information about a company's offerings. 4. Providing proactive customer outreach. **Requirements-**: 1. Good Communication Skills 2. Should own a laptop 3. Should be open...


  • Lower Parel, Mumbai, Maharashtra, India Enrolsy Full time

    We're Hiring Customer Services Executive for Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer Services voice experience | Ecommerce Customer Service Voice preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent...


  • Lower Parel, Mumbai, Maharashtra, India Swingtel Communications Private Limted Full time

    **Key Responsibilities**: - **Customer Relationship Management**: Build and nurture strong relationships with existing clients, ensuring their satisfaction and retention. Proactively reach out to customers to maintain communication, address concerns, and anticipate needs. - **Product Knowledge**: Develop a thorough understanding of semiconductor products...


  • Lower Parel, Mumbai, Maharashtra, India Birla Open Minds Full time

    **Role description** - To make the idea of excellent customer service seem less nebulous and more attainable - To build trust, maintain long term relationships with the customers and operate as the point of contact - To conduct calls to existing customers and enquire about utilization of the product - Act as a bridge between the tech team and customer...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Secondary(10th...


  • Lower Parel, Mumbai, Maharashtra, India Herringbone and Sui Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Location: Mumbai, IndiaCompany: Love PangolinExperience: 2+ years (D2C Apparel/Fashion preferred)About UsLove Pangolin is a design-driven travel apparel clothing brand focused on creating utility driven, comfortable, and conscious fashion. We're looking for a passionate and customer-obsessed individual to join our growing team in Mumbai.Role OverviewAs a...


  • Lower Parel, Mumbai, Maharashtra, India Telebroad Enterprises Pvt. Ltd. Full time

    Job Description: - Investor Onboarding - KYC documents - Distributor relationship management - Handle all customer & Distributor queries and escalations. - CRM management - Engage with multiple internal departments to resolve issues within specified TAT - Ensuring that all queries are resolved within pre-defined TAT - Decent Excel skills Pay: ₹22,000.00...