Customer Support Service

**Key Responsibilities**: - **Customer Interaction**: - Provide product or service information, guide customers through troubleshooting steps, and ensure a positive experience with the brand. - **Issue Resolution**: - Identify, diagnose, and resolve customer complaints or technical issues promptly and effectively. - Escalate complex issues to the...

**Job Title**: Customer Support Executive **Location**: Lower Parel, Mumbai **Salary**: ₹20,000 - ₹30,000 per month **Experience**: 0 - 3 years **Qualification**: Bachelor’s Degree (in any discipline) **Key Responsibilities**: - Provide **accurate information, guidance, and resolutions** related to products or services. - Maintain records of...

Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...

**Key Responsibilities**: - **Customer Relationship Management**: Build and nurture strong relationships with existing clients, ensuring their satisfaction and retention. Proactively reach out to customers to maintain communication, address concerns, and anticipate needs. - **Product Knowledge**: Develop a thorough understanding of semiconductor products...

**Job Overview**: We are looking for a CRM Executive to manage customer relationships, drive engagement, and enhance customer retention. You will be responsible for handling customer queries, executing CRM campaigns, and ensuring a seamless customer experience for our nutrition brand. **Key Responsibilities**: - Handle after-sales service, complaint...

**We are looking for Customer Support Executive ( Freshers are also welcome),** **Process - Blended process,** **Location - Mumbai ( Lower Parel / Currey Road).** **Job Profile**: **Responsibilities**: - Interacting with customers on daily basis. - Listening to customers patiently and helping them resolve issues. - Helping customers with their product...

**We are looking for Customer Support Executive experience in Backend (E-mails and Chats) and Voice process (Inbound and Outbound calls).** **Location - Lower Parel/ Currey Road.** **Job Profile**: **Responsibilities**: - Interacting with customers on daily basis. - Listening to customers patiently and helping them resolve issues. - Helping customers with...

**Core Function**:CSRs handle a wide range of customer interactions, from answering basic questions to troubleshooting complex problems. - **Customer Satisfaction**:Their main objective is to ensure that customers have a positive experience and are satisfied with the service they receive. - **BPO Context**:In a BPO setting, CSRs are often employed by a...

**Job Overview**: We are seeking a **Customer Service Executive** to handle inbound and outbound calls, resolve customer queries, provide information about products/services, and ensure customer satisfaction. The role is similar to a **Telecaller profile** with added responsibilities of after-sales support, follow-ups, and relationship management. **Key...

We're Hiring Customer Services Executive for Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer Services voice experience | Ecommerce Customer Service Voice preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent...