Customer Service Coordinator

6 days ago

Lower Parel Mumbai Maharashtra, India MOTM Tech Full time

**Job Title: Service Coordinator**

**Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing OEM and Dealer business for water purification spares, including responding to inquiries, sending quotations, ensuring spares availability, and coordinating timely dispatches with the Stores team.

**Key Responsibilities**:

- Respond promptly to OEM/Dealer inquiries regarding water purification spares.
- Prepare and send accurate quotations in line with customer requirements.
- Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.
- Ensure timely dispatch of spares by closely following up with the Stores.
- Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to OEMs/ Dealers.
- Work cross-functionally to address any delays or operational issues.
- Accurate utilization of CRM and SAP for managing customer interactions, tracking inquiries, and updating records.

**Qualifications & Skills**:

- Bachelor’s degree in any field.
- **2-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.**:

- **Proficiency in CRM / SAP, Knowledge of MS Office.**:

- MS Office (Excel, Word).
- Strong communication skills, both verbal and written.
- Excellent organizational and multitasking abilities.

**Experience - 2- 3 yrs**

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Customer Service Coordinator

    1 week ago

    Lower Parel, Mumbai, Maharashtra, India MOTM Tech Full time

    **Job Role - Service coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts availability, and working closely with the Stores...

  • Customer Service Coordinator

    1 week ago

    Lower Parel, Mumbai, Maharashtra, India MOT marketing Technologies Full time

    **Job Role - Service coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts availability, and working closely with the Stores...

  • Customer Service Coordinator

    1 week ago

    Lower Parel, Mumbai, Maharashtra, India MOTM Tech Full time

    **Job Title: Service Coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing OEM and Dealer business for water purification spares, including responding to inquiries, sending quotations, ensuring spares availability, and coordinating timely...

  • Service Coordinator

    2 weeks ago

    Lower Parel, Mumbai, Maharashtra, India Alfa-The UV Expert Full time

    **Location**: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai - 13. **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts...

  • Service Coordinator

    2 days ago

    Lower Parel, Mumbai, Maharashtra, India Alfa-The UV Expert Full time ₹ 2,40,000 - ₹ 2,88,000 per year

    Job Title: Service CoordinatorLocation: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai – 13.Job Overview: We are seeking a proactive and detail-oriented Service Coordinator to joinour Service Back Office team. The role focuses on managing OEM and Dealer business forwater purification spares, including responding to inquiries, sending...

  • Service Coordinator

    6 days ago

    Lower Parel, Mumbai, Maharashtra, India Alfa-The UV Expert Full time

    Greetings from Ace Hygiene Products Pvt Ltd !! Brief Job Description for your reference. - Respond promptly to OEM/Dealer inquiries regarding water purification spares. - Prepare and send accurate quotations in line with customer requirements. - Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage...

  • Customer Service Executive

    13 hours ago

    Lower Parel, Mumbai, Maharashtra, India Navkar Business Services Full time

    **Profile: (CS) Customer Service.** The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction. **Customer Service Associate Responsibilities**: - Maintaining...

  • Customer Service Executive

    2 days ago

    Lower Parel, Mumbai, Maharashtra, India Navkar Business Services Full time

    **Profile: (CS) Customer Service.** The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction. **Customer Service Associate Responsibilities**: - Maintaining...

  • Customer Service

    2 weeks ago

    Lower Parel, Mumbai, Maharashtra, India Kohinoor Techno Business Solutions Full time

    **Job Description: Customer Service** **Responsibilities** - Order Management: Process customer orders accurately and efficiently, ensuring timely fulfillment. - Data Entry & Record-Keeping: Maintain accurate records of orders, customer interactions, and inventory updates. - Customer Support Assistance: Work closely with the customer service team to resolve...

  • Customer Service Executive

    13 hours ago

    Lower Parel, Mumbai, Maharashtra, India SPREE by Stemline Floral Design Private Limited Full time

    SPREE a floral design and gifting studio is looking for a Sales Coordinator for its floral retail wing. **CANDIDATES FROM WESTERN LINE PLEASE APPLY** **Roles and Responsibilities** - Cross Selling, Upselling, Referral. - Share product catalog. - Discuss pricing. - Communicate order details with Operations team - Understand despatch status and keep the...