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Service Coordinator

2 weeks ago


Lower Parel Mumbai Maharashtra, India Alfa-The UV Expert Full time

Greetings from Ace Hygiene Products Pvt Ltd

Brief Job Description for your reference.
- Respond promptly to OEM/Dealer inquiries regarding water purification spares.
- Prepare and send accurate quotations in line with customer requirements.
- Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.
- Ensure timely dispatch of spares by closely following up with the Stores.
- Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to OEMs/ Dealers.
- Work cross-functionally to address any delays or operational issues.
- Accurate utilization of CRM and SAP for managing customer interactions, tracking inquiries, and updating records.

Other skills
- 3-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.
- Proficiency in SAP & CRM.

Perks & Benefits
- Flexible working hours
- Health Insurance
- PF
- Incentives

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 25/10/2024
Expected Start Date: 18/10/2024