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Service Coordinator
2 weeks ago
Greetings from Ace Hygiene Products Pvt Ltd
Brief Job Description for your reference.
- Respond promptly to OEM/Dealer inquiries regarding water purification spares.
- Prepare and send accurate quotations in line with customer requirements.
- Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.
- Ensure timely dispatch of spares by closely following up with the Stores.
- Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to OEMs/ Dealers.
- Work cross-functionally to address any delays or operational issues.
- Accurate utilization of CRM and SAP for managing customer interactions, tracking inquiries, and updating records.
Other skills
- 3-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.
- Proficiency in SAP & CRM.
Perks & Benefits
- Flexible working hours
- Health Insurance
- PF
- Incentives
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 25/10/2024
Expected Start Date: 18/10/2024