
Customer Service Executive
4 days ago
**ob Summary**:
**Key Responsibilities:Customer Support & Issue Resolution**:
- Provide accurate and relevant information about products and services.
- Handle and resolve customer complaints professionally and efficiently.
- Escalate unresolved issues to the appropriate department or supervisor.
**Order Processing & Account Management**:
- Assist customers with order placement, tracking, and returns.
- Process payments, refunds, and exchanges as per company policies.
- Update and maintain customer account details.
**Documentation & Reporting**:
- Maintain records of customer interactions, transactions, and feedback.
- Generate reports on customer issues, complaints, and service improvements.
- Identify recurring problems and suggest solutions for process improvement.
**Collaboration & Continuous Improvement**:
- Work closely with sales, technical, and logistics teams to resolve customer concerns.
- Stay updated on company products, policies, and industry trends.
- Participate in training programs to enhance customer service skills.
Pay: ₹30,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
- Morning shift
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Service Representative
1 week ago
Lower Parel, Mumbai, Maharashtra, India Vimla Engineering Full timeOur Company is into Electronic Manufacturing based out in Lower Parel [walkable distance] looking for Customer service executive **A customer service representative in manufacturing** - Customer service Providing excellent service to customers by addressing their concerns and developing solutions - Product and service information Providing relevant...
-
Customer Service Executive-female
4 days ago
Lower Parel, Mumbai, Maharashtra, India Superknit Industries Full timeJob description: Job Title: Customer Service Executive - Female Location: Lower Parel, Mumbai - ____________________ Job Summary: - ____________________ **Company Profile**: **Super Knit Industries (Brand - Supersox)** Super Knit Industries is one of India's preeminent manufacturers and exporters of premium and luxury socks since May 1999. The Super...
-
Customer Service Officer
2 weeks ago
Lower Parel, Mumbai, Maharashtra, India Enrolsy Full timeWe're Hiring Customer Services Executive for Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer Services voice experience | Ecommerce Customer Service Voice preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent...
-
Customer Service Executive
9 hours ago
Lower Parel, Mumbai, Maharashtra, India Navkar Business Services Full time**Profile: (CS) Customer Service.** The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction. **Customer Service Associate Responsibilities**: - Maintaining...
-
Customer Service Executive(Night Shift)
2 weeks ago
Lower Parel, Mumbai, Maharashtra, India Navkar Business Services Full time**Profile: (CS) Customer Service.** The Customer Service Representative attracts potential customers by answering property and service questions, suggesting information about properties and services we provide. Process the details and fulfill customer inquiries to ensure customer satisfaction. **Customer Service Associate Responsibilities**: - Maintaining...
-
Customer Service Representative
4 days ago
Lower Parel, Mumbai, Maharashtra, India Vimla Engineering Full time**Customer Service / Technical Support** **Duties and responsibilities of a customer service representative** - Take ownership of customer issues. - Troubleshoot problems and drive resolutions. - Escalate unresolved issues to relevant internal teams. - Collect prompt and accurate customer feedback. - Document knowledge as solution articles. - Master the use...
-
Client Servicing Executive
9 hours ago
Lower Parel, Mumbai, Maharashtra, India Sonafine Corporations Pvt.Ltd. Full time**MAIN DUTIES AND RESPONSIBILITIES** **Female Client Servicing Executive Job Responsibilities**: 1. Order confirmation from Clients 2. Payment follow ups from client side 3. Coordination with HO personals related to branch requirements 4. Handling of retail customers as well existing customers 5. Dispatch monitoring 6. Providing service support to...
-
Customer Service Representative
2 weeks ago
Lower Parel, Mumbai, Maharashtra, India Bigbang HR Advisors Full timeJd for Sales Coordinator role: - Coordinate with Sales team - will act as a liaison, provide product/services information - answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency - knowledge of managing data in excel. - should have good communication skills. - Problem solving attitude. - ensure...
-
Customer Care Executive
1 week ago
Lower Parel, Mumbai, Maharashtra, India KayComm Services Pvt Ltd Full timePosition: Customer Care Executive Skills: English Communication, Hindi, Marathi Qualification: SSC, HSC, Graduate **Job Description**: Ø A customer care executive's job is to provide customer service and support, and to ensure customer satisfaction Ø Catering to customer phone calls and diverting the call to the relevant department for a more advanced...
-
Customer Service Coordinator
2 days ago
Lower Parel, Mumbai, Maharashtra, India MOTM Tech Full time**Job Role - Service coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts availability, and working closely with the Stores...