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Customer Care Executive
2 weeks ago
Position: Customer Care Executive
Skills: English Communication, Hindi, Marathi
Qualification: SSC, HSC, Graduate
**Job Description**:
Ø A customer care executive's job is to provide customer service and support, and to ensure customer satisfaction
Ø Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
Ø Dealing with customer issues and churning out an easy-to-follow solution
Ø Managing payment and delivery of customer orders
Ø Handling customer concerns and complaints in a timely manner
Ø Informing customers of upcoming promotions or deals
Ø Establishing a positive rapport with all clients and customers in person or via phone
Ø Fixing appointments based on the availability of customers and clients
Ø Interacting with customers to ensure they have a desirable and shareable experience
Ø Building relationships with customer care team members to maximize team productivity
Pay: ₹12,212.13 - ₹16,264.71 per month
Schedule:
- Fixed shift
- Morning shift
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8655960798
