Customer Care Executive

2 weeks ago

Mumbai Maharashtra, India Candiclie Consultancy Pvt. Ltd. Full time

**Position: Customer Care Executive**

**Industry : Facility / Security only preferred**

**Location: Mumbai, Goregaon**

**Job Type: Onsite**

**Budget: 5-12 LPA( Depends on your experience, current CTC and skills)**

**Experience: Minimum 4 years of relevant exp.**

**Notice Period: 15-30 Days( Immediate Joiner more preferred )**

**Company Description**

CandiClie Consultancy Pvt Ltd is a comprehensive business solutions provider located in Kanpur. We offer a wide range of services including IT solutions, HR solutions, digital marketing solutions, and business consulting. Our goal is to help businesses overcome their challenges and unlock their growth potential. From technology strategy to talent acquisition, online presence to business solutions, we deliver the solutions you need to thrive.

**Role Description**

This is a full-time on-site role for a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include handling customer inquiries and resolving issues, communicating with customers through various channels, and assisting with sales activities.

**Qualifications**
- Customer Support, Customer Satisfaction, and Customer Service skills
- Strong communication skills, both verbal and written
- Sales skills and ability to upsell products/services
- Ability to handle difficult situations and resolve customer complaints
- Experience in a customer-facing role
- Knowledge of CRM software and ticketing systems
- Positive attitude and ability to work in a team
- Fluency in multiple languages is a plus
- Bachelor's degree in Business Administration or related field

Pay: ₹500,000.00 - ₹1,200,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 7005060072

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