Customer Service Executive

**Customer Care Executive Job Description** - Promptly handling and answering to all type of customer quires - Handle customer direct requests and unresolved issues by co coordinating with respective customer care team. - Co coordinating with all state service team to close customer complaints with in derived completion time (24 hours). - Replaying to...

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

JOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...

This is a full-time, on-site role for a Customer service Executive in Chennai. The customer service will be responsible for the day-to-day tasks related to new business development, lead generation, account management, and communication. **Qualifications** - New business development, lead generation, and account management skills - Excellent written and...

**Handling customer inquiries and complaints**:Answering questions, resolving issues, and providing appropriate solutions. - **Providing excellent customer service**:Building positive relationships, demonstrating empathy, and ensuring a positive experience. - **Communicating effectively**:Using clear and concise language, both written and verbal, to explain...

**POSITION PURPOSE**: Customer Support executive will support the sales and marketing departments by coordinating marketing activities and assisting with customer inquiries to handle the enquiry. **DUTIES AND RESPONSIBILITIES**: - **Customer Service**: Respond to customer inquiries, provide product information, and convert the enquiries into...

**Position Overview**: **Key Responsibilities**: - **Problem Solving**: Identify customer issues and resolve them efficiently or escalate to the appropriate department when necessary. - **Product/Service Knowledge**: Develop a comprehensive understanding of our products/services to provide accurate information to customers. - **Record Keeping**: Maintain...

Proven working experience as Customer service executives, or a relevant role - MBA/ BE Civil with proven Sales Track Record (Option - Preferred) - Any Graduate with proven track record in services to homes industry (Option - At least) - MBA with any Background with proven track record in Individual Home Buyer segment. - Minimum of 0-2-year experience in...

**Customer Care Executive Job Description** - Promptly handling and answering to all type of customer quires - Handle customer direct requests and unresolved issues by co coordinating with respective customer care team. - Co coordinating with all state service team to close customer complaints with in derived completion time (24 hours). - Replaying to...

Customer Service Executive Responsibilities - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer...