Customer Service Representative

6 hours ago

Erode Tamil Nadu, India Service Pluz Full time

**Key Responsibilities**:

- Provide accurate product/service information, and troubleshoot issues to resolve customer concerns.
- Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction.
- Process customer orders, returns, exchanges, and payments as required.
- Maintain detailed and accurate records of customer interactions, transactions, and feedback.
- Collaborate with other departments (such as technical support, shipping, or sales) to address customer needs and inquiries.
- Follow company policies and procedures to ensure consistency in service delivery.
- Continuously improve knowledge of products, services, and industry trends to better assist customers.

**Requirements**:

- High school diploma or equivalent; additional education or certifications in customer service is a plus.
- Proven experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to manage multiple tasks and handle high-volume situations effectively.
- Proficient in using customer service software, databases, and communication tools.
- Patience, empathy, and a positive attitude when dealing with customers.
- Ability to work independently and as part of a team.

**Preferred Qualifications**:

- Experience in [specific industry, e.g., retail, tech, healthcare, etc.].

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A supportive and inclusive team environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,008.09 - ₹22,154.90 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    tamil nadu, India RemitBee™ Full time

    JOB DESCRIPTION: CUSTOMER SERVICE REPRESENTATIVE About RemitBee RemitBee is a dynamic FinTech company based in Mississauga, ON, with a mission to "Spark the financial revolution by connecting people and money - across borders, currencies, and cultures." Our innovative platform enables customers to

  • Customer Acquisition Representative

    7 days ago

    Erode, Tamil Nadu, India Nativer Private Limited Full time

    The **Customer Acquisition Representative** is responsible for acquiring new customers through direct interactions, either door-to-door or in-person. This role focuses on generating interest in the company’s product or service, guiding customers through the sign-up process, and driving new user registrations. **Responsibilities**: - **Customer...

  • Customer Service Representative

    1 week ago

    Coimbatore, Tamil Nadu, India Sri Ganapathy Mart Full time

    **WE ARE LOOKING FOR CUSTOMER SERVICE REPRESENTATIVE** - Take ownership of customer issues. - Troubleshoot problems and drive resolutions. - Escalate unresolved issues to relevant internal teams. - Collect prompt and accurate customer feedback. - Document knowledge as solution articles. **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00...

  • Customer Service Representative

    6 hours ago

    Chennai, Tamil Nadu, India ACE INFOTEXiS PVT.LTD . Full time

    Urgently Requires a Customer Services Representative CTC: Rs.20000 - Rs.27000 Per Month Location: Chennai, Tamil Nadu Qualification: Any Graduate Experience: 1 - 2 Years Of Experience **Skills**: - Experience into Freight Forwarding / shipping / CHA set up managing customer service - Should be known to International shipments (exports & imports) -...

  • Customer Service Representative

    2 days ago

    Erode, Tamil Nadu, India THE FUN TOURS Full time ₹ 10,000 - ₹ 1,80,000 per year

    Travel Agent Employee Work:*Travel agents play a crucial role in the tourism industry, helping clients plan and book their trips. Here's an overview of their work:*Key Responsibilities:*Client Consultations: Understanding clients' travel preferences, budgets, and requirements.Travel Planning: Researching and recommending destinations, accommodations, and...

  • Customer Service Representative

    1 week ago

    Velachery, Chennai, Tamil Nadu, India True Talents Consulting Pvt Ltd Full time

    Job Title: Customer Service Representative Location: Valechery & Chennai Walk-in Drive Details: Date: 15th February 2025 Time: 10:00am to 1:00pm Job Overview: We are hiring Customer Service Representatives for our Valechery and Chennai locations. If you have excellent communication skills and a passion for helping customers, join us for our walk-in drive...

  • Customer Service Representative

    5 days ago

    Chennai, Tamil Nadu, India Desirous Global Consulting Full time

    Infrastructure, Transport & Real Estate Full-Time Job ID: DGC00013 Chennai, Tamil Nadu 1-2 Yrs ₹200000 - ₹250000 Yearly **Position Title: Customer Service representative - (Urgent Opening)** **Location: PADI, Chennai.** **Work from Office.** **Salary is Negotiable.** - 1. Generating revenue for the company from the given leads provided and achieving...

  • Customer Service Representative

    7 days ago

    Siruseri, Chennai, Tamil Nadu, India Ayur.ai Private Limited Full time

    **Job Title: Customer Service Representative** **Location**: Siruseri, Chennai **Workplace type**: Onsite **Employment Type**: Full-time **Company**: Ayur.AI - **About Ayur.AI**_ Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored recommendations based on their unique...

  • Customer Service Representative

    5 days ago

    Siruseri, Chennai, Tamil Nadu, India Ayur AI Private Ltd Full time

    Ayur AI is Hiring ❗️❗️❗️Customer Service Representative Location: Siruseri, Chennai Workplace type: Onsite Employment Type: Full-time Experience level: 0-3 years Company: Ayur.AI About Ayur.AI Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored...

  • Customer Service Representative

    4 days ago

    Perungudi, Chennai, Tamil Nadu, India TECH SOFTCLOUD IT SOLUTIONS PRIVATE LIMITED Full time

    Call Centre Representative HIRING REQUIREMENTS Graduated high school, but a bachelor's degree in commerce or related fields is preferred. Prior experience with customer service/telesales and call centers in relevant job roles with at least 3 years experience. Good knowledge of CRM practices and systems. Customer-oriented attitude with...