
Customer Service Executive
1 day ago
Customer Service Executive Responsibilities
- Supervising a team of customer support professionals.
- Monitoring the entire customer service process.
- Resolving customer issues brought to your attention.
- Creating procedures and policies for effective customer service.
- Planning how to train customer support professionals.
- Standardizing the customer service delivery of an organization.
- Tracking the work of every customer service representative in the team.
- Performing quality assurance surveys with customers.
- Conveying customers’ feedback to the team.
- Fixing appointments according to the convenience of clients and customers.
- Interacting with customers to determine whether they have a desirable and shareable experience.
- Helping every customer service professional improve.
- Possessing the knowledge and ability to improve customer service of the organization.
- Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
- A bachelor’s degree in administration or a related field.
- A minimum of 3 years of experience as a customer service representative.
- Superior written and oral communication skills.
- Leadership skills to guide and improve a team.
- Data entry and basic computer skills.
- Knowledge about customer relationship management systems.
- Knowledge about the best mediation and conflict resolution tactics.
- Ability to empathize with customers.
- Utmost patience while dealing with angry and agitated customers.
- Ability to respect every customer.
- Fast and efficient problem-solving skills.
Pay: ₹35,000.00 - ₹60,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Day shift
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Care Executive
1 day ago
Thoraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full timeCustomer Care Executive reports to Customer care Manager and is responsible to represent the voice of customer inside the company. Customer Care Executive supports the company by accurately capturing the Voice of customer and by obtaining the timely feedback from the customer during time Post Service Feedback Calls. Customer Care Executive works closely with...
-
Customer Service Executive
2 weeks ago
Thoraipakkam, Chennai, Tamil Nadu, India Hire Lab Consultants Private Limited Full timeProven customer support experience or experience as a Client Service **Representative Excellent communication and presentation skills** Strong phone contact handling skills and active listening **Must Speak - Excellent English / Hindi / Telugu / Kannada / Malayalam.** **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹35,000.00...
-
Customer Service Representative
2 weeks ago
Erode, Tamil Nadu, India Service Pluz Full time**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...
-
Customer Service Executive
2 weeks ago
Saidapet, Chennai, Tamil Nadu, India PANACOR MANAGEMENT SERVICE PRIVATE LIMITED Full timeJOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...
-
Customer Service Representative
1 week ago
Thoraipakkam, Chennai, Tamil Nadu, India Ntech IT Solutions Private Limited Full time ₹ 2,64,000 - ₹ 3,96,000 per yearJob Title : Customer Care ExecutiveJob Type : Full TimeLocation : Thoraipakkam, Chennai (WFO)Shift : Day ShiftNote: 6-day working with 1 rotational weekly off. Immediate joiners preferred.Skills requiredOutboundInboundCallingGood communication skills in English & TamilSpecific Responsibilities:-Handle Inbound and Outbound calling for Member service.Identify...
-
Service Advisor-automobile Car Dealer
1 week ago
Thoraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time**Service Advisor**: Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians...
-
Sales Executive
1 day ago
Thoraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full timeA Tata Motors Sales Executive is responsible for selling new vehicles and achieving customer satisfaction and volume targets. They build customer relationships, assist with vehicle needs and financing, and potentially manage a sales team. This role requires strong communication, interpersonal, and negotiation skills. Key Responsibilities: - **Selling...
-
Customer Service Executive
1 day ago
Chennai, Tamil Nadu, India Kahan Controls Full timeHello Everyone Greetings of the day Kahan Controls is actively hiring a Customer Service Executive to join our team in **Chennai**. - Maintain regular follow-ups on pending offers and expected orders - Coordinate with internal departments to ensure smooth execution of sales, marketing, and deliveries. - Strong understanding of Order Management, Dispatch...
-
Customer Service Executive
1 day ago
Chennai, Tamil Nadu, India SOUDAL Full time**POSITION PURPOSE**: Customer Support executive will support the sales and marketing departments by coordinating marketing activities and assisting with customer inquiries to handle the enquiry. **DUTIES AND RESPONSIBILITIES**: - **Customer Service**: Respond to customer inquiries, provide product information, and convert the enquiries into...
-
Customer Service Executive
1 day ago
Chennai, Tamil Nadu, India Avishya Trading Pvt. Ltd. Full time**Join Our Team at Avishya!** **Position: Sales and Customer Support Executive** **Location: Nungambakkam, Chennai** **Experience Required: Minimum 1 Year** (This role is also ideal for graduates who are eager to begin their careers in a dynamic and fast-growing e-commerce environment) **About Us**: - Avishya is a premium Indian ethnic apparel...