Customer Support
1 week ago
**Key Responsibilities**:
- Resolve customer issues efficiently by troubleshooting problems and offering appropriate solutions.
- Maintain detailed and accurate records of customer interactions in the CRM system.
- Escalate complex or unresolved issues to the appropriate internal teams.
- Follow up with customers to ensure their issues are resolved and satisfaction is achieved.
- Stay updated on product knowledge, policies, and procedures to provide accurate information.
- Collaborate with other departments to improve customer experience and processes.
- Meet daily, weekly, and monthly performance metrics such as response time, resolution rate, and customer satisfaction.
**Requirements**:
- High school diploma or equivalent; a Bachelor’s degree is a plus.
- 1-2 years of experience in customer service or support (preferred).
- Excellent verbal and written communication skills.
- Strong problem-solving skills and a customer-first attitude.
- Proficiency with customer service software, CRM systems, and Microsoft Office tools.
- Ability to work in a fast-paced environment and manage multiple priorities.
Pay: ₹30,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
- Morning shift
Application Question(s):
Work Location: In person
**Speak with the employer**
+91 9920501051
-
Customer Support
5 days ago
Matunga, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full timeWork Days: Monday to Friday: 10:00 am to 7:00 pm; Saturdays: 10:00 amto 4:00 pmExperience Required: 2+ years Job Role - Maintaining & updating all interactions on CRM - Work closely with the management team to understand daily operations - Quick thinking, self-confident and positive attitude Who can apply? - 2 years+ experience in a customer service or...
-
Customer Support Executive
1 day ago
Matunga, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**Position**: Customer Support Executive **Location**: Matunga, Mumbai **Experience**: 1-3 years **Qualification**: Graduate (any discipline) **Salary Range**: ₹40,000 - ₹45,000 per month **Gender Preference**: Female **Key Responsibilities**: - Assist customers with inquiries, complaints, and service-related issues, ensuring timely resolution. -...
-
Customer Support Executive
1 week ago
Matunga, Mumbai, Maharashtra, India Just in time Full time**About US**: JUST IN TIME is India’s leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We...
-
Online Customer Support Executive
5 days ago
Matunga, Mumbai, Maharashtra, India Just in time Full time**About US**:JUST IN TIME** is India’s leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We...
-
Customer Support Executive
2 weeks ago
Matunga, Mumbai, Maharashtra, India The Designer's Class Full timeustomer Support Executive **Location**: Matunga, Mumbai **Qualification**: Graduate (any stream) **Experience**: 2-3 years **Salary**: ₹40,000 - ₹45,000 per month **Employment Type**: Full-Time **Gender Preference**: Female **About the Role**: **Roles & Responsibilities**: - Provide accurate information regarding products/services. - Resolve customer...
-
Customer Assistant
7 days ago
Mumbai, Maharashtra, India Insight Customer Call Solutions Full timeWe are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand. **Key Responsibilities**: - Greet and assist customers in a courteous and professional manner. -...
-
Customer Service Executive
1 week ago
Matunga, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**Key Responsibilities**: - **Customer Interaction**: - Provide accurate information about products, services, policies, and procedures. - Handle customer complaints, process returns or exchanges, and offer appropriate solutions. - **Issue Resolution**: - Troubleshoot issues and offer timely solutions or escalate complex problems to higher management. -...
-
Customer Support
2 weeks ago
Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**Job Title**: Customer Support Executive **Location**: Mumbai **Salary**: ₹30,000 - ₹40,000 per month **Experience**: 2 - 5 years in customer support or related roles **Education**: Bachelor’s Degree **Gender**: Female **Job Overview**: **Key Responsibilities**: - Resolve customer issues within defined SLAs and ensure customer satisfaction. -...
-
Customer Support
2 weeks ago
Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time**Position**: Customer Support Executive **Location**: Matunga, Mumbai **Qualification**: B.Com (Bachelor of Commerce) **Salary Range**: ₹30,000 to ₹40,000 per month **Gender Preference**: Female **Joining Date**: From 2nd January (02-01) **Responsibilities**: - Provide accurate, valid, and complete information to customers. - Maintain strong...
-
Customer Support Representative
3 days ago
Mumbai, Maharashtra, India Calibehr Business Support Services Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe have requirement for Banking ProcessRoles and ResponsibilitiesHandle customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner.Resolve customer issues promptly and efficiently while maintaining high levels of customer satisfaction.Maintain accurate records of all interactions with customers using CRM...