Customer Support Executive

1 day ago

Matunga Mumbai Maharashtra, India Assignedge Network Pvt Ltd Full time

**Position**: Customer Support Executive
**Location**: Matunga, Mumbai
**Experience**: 1-3 years
**Qualification**: Graduate (any discipline)
**Salary Range**: ₹40,000 - ₹45,000 per month
**Gender Preference**: Female

**Key Responsibilities**:

- Assist customers with inquiries, complaints, and service-related issues, ensuring timely resolution.
- Maintain accurate records of customer interactions and transactions.
- Provide product/service information and guidance to customers.
- Coordinate with internal teams to resolve complex queries.
- Ensure customer satisfaction and build strong client relationships.
- Achieve daily/weekly performance targets set by management.

**Key Skills & Requirements**:

- Strong communication skills (verbal & written) in English, Hindi, and regional languages preferred.
- Good problem-solving abilities and patience in handling customer concerns.
- Proficiency in MS Office and CRM tools.
- Ability to multitask, prioritize, and manage time effectively.
- Positive attitude, professional etiquette, and customer-oriented mindset.

**Perks & Benefits**:

- Competitive salary (₹40k-₹45k).
- Growth opportunities within the organization.
- Supportive work environment.

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

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