Front Office

1 week ago


Balewadi Pune Maharashtra, India Bloom Hotels Full time

**Guest Relations**:

- Welcome guests with a warm and friendly attitude.
- Handle check-in and check-out processes efficiently.
- Respond to guest inquiries, requests, and complaints with professionalism.
- Ensure guest preferences and feedback are recorded and addressed.

**Operational Tasks**:

- Manage reservations and room assignments.
- Operate hotel management software for guest profiles, billing, and bookings.
- Process payments and maintain accurate financial records.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.

**Communication and Collaboration**:

- Act as a liaison between guests and other departments.
- Share necessary updates with the team to ensure seamless operations.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Fixed shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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