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Sales Executive
2 weeks ago
**About the Company**:
**Trueraiser Global Private Limited** is a professionally managed company based in Noida, primarily offering **legal, accounting, compliance, and corporate services** to businesses across India. We specialize in corporate legal documentation, agreements, business registrations, accounting services, and company formation.
Apart from our core legal and financial verticals, we also manage **BPO and call center operations** for domestic clients. Our focus is on **quality service delivery, client satisfaction, and disciplined operations**.
We are currently expanding our **sales division** to generate more leads and convert potential clients into long-term business relationships. We believe in hiring individuals who are not just skilled but also committed, sincere, and loyal toward their job and responsibilities.
**Job Summary**:
**Key Responsibilities**:
- **Lead Calling & Sales Conversion** - Make daily outbound calls to potential leads assigned via CRM. Explain company services clearly and confidently to convert inquiries into confirmed clients.
- **Understand Customer Needs** - Listen actively to customer pain points and requirements and tailor the sales pitch accordingly to offer the most suitable service.
- **Achieve Daily/Monthly Sales Targets** - Meet assigned targets consistently by managing call volume, quality conversations, and follow-up effectively.
- **CRM Management** - Accurately update customer records, follow-up statuses, and feedback in the CRM in real-time. Ensure no lead is left unattended.
- **Follow-Up & Nurturing** - Maintain a structured follow-up plan to keep leads engaged and gradually move them toward conversion. Never let a warm lead go cold.
- **Product and Service Knowledge** - Develop complete understanding of the company’s services, pricing, and client benefits. Confidently handle customer objections and offer the right solutions.
- **Daily Reporting to Seniors** - Submit performance reports and call summaries to your team leader or reporting manager. Ensure transparency in numbers and workflow.
- **Strict Adherence to Instructions** - Follow all guidelines, sales scripts, and strategies shared by the management without deviation or excuses.
- **Respect Chain of Command** - Obey all work-related orders and directions given by senior staff and management. You must be coachable and respectful at all times.
- **Handle Client Objections Professionally** - When clients raise concerns, listen patiently, respond with logic, and if needed, escalate the case to your manager.
- **Maintain Office Discipline** - Adhere to office timings, avoid unnecessary absenteeism, and maintain a clean, ethical approach toward your role.
- **Attend Trainings & Reviews** - Actively participate in internal sales training sessions, CRM tool workshops, and performance review meetings.
- **Coordination With Other Teams** - Collaborate with HR, accounts, or support teams when needed for end-to-end sales process and onboarding.
- **Minimum 3 Years of Sales Experience** - You must have a proven track record in telecalling, outbound sales, or inside sales with consistent results.
- **Hands-on CRM Experience** - Strong understanding of lead management through CRM software is mandatory. You should know how to update, tag, and track leads.
- **Strong Computer & Excel Skills** - Ability to work efficiently on computer systems, Excel, Google Sheets, and web-based tools is essential.
- **Excellent Communication Skills** - You must be fluent in Hindi and have a working knowledge of English. Ability to convince and close over the phone is key.
- **Target-Driven & Goal-Oriented** - You must be comfortable working under daily/weekly targets and committed to exceeding them.
- **Disciplined & Professional** - Punctuality, attendance, and ethical conduct are non-negotiable. You should maintain a high level of professionalism at all times.
- **Obedient to Seniors** - You must follow all instructions, strategies, and processes given by your seniors without delay or argument.
- **Loyal, Honest, and Hardworking** - Your commitment toward the company must be visible in your work. We value sincerity more than flashy presentations.
- **Problem Solving Attitude** - Ability to handle difficult clients, rejections, or low-performing days without giving up is essential.
- **Learning Oriented** - You must be willing to learn new skills, adopt new software, and adapt to process changes as and when required.
- **Team Coordination & Culture Fit** - You must be able to work well in a team, respect your colleagues, and contribute to a healthy office environment.
- **Long-Term Work Vision** - We are looking for individuals who want to grow with the company, not job-hoppers who change every few months.
**What We Offer**:
- **Fixed Salary + Performance-Based Growth** - Monthly salary is fixed based on experience, with additional growth opportunities based on performance and loyalty.
- **Positive & Disciplined Work Envi