Customer Onboarding Executive

7 days ago


Remote, India Equality Healthcare Pvt. Ltd. Full time

This is a **Work From Home**Job.

**Skill**:Fluent communication in Tamil, Telugu, Malayalam & English.

**Responsibilities**:

- Understanding client’s queries and providing them solutions
- Provide Training and equip new customers with the videos and other training
- Follow up with new customers and help them navigate any difficulties they are
- Taking a follow-up of inactive clients
- Following Standard Operating Procedure (SOP)
- Introduce existing customers to newer and advanced features
- Working patiently and politely with clients
- Work closely with Customer Support and Sales team to onboard a new Pharmacy on the platform
- Maintaining quality of work and doing proper logging of work in HubSpotGiving quality feedback to improve customer service

**Job Types**: Full-time, Permanent

Pay: Up to ₹23,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English, (required)
- Tamil, Telugu, Malayalam (required)

Work Location: Remote



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