Administrative Assistant/receptionist

2 weeks ago


Kandivali West Mumbai Maharashtra, India Holistic Mind Therapy Full time

Here’s a tailored **Job Description** for your clinic:
**Job Title: Front Desk & Client Relations Executive**

**Location**: Mumbai
**Company**: Holistic Mind Therapy

**About Us**:
At Holistic Mind Therapy, we are committed to providing compassionate, ethical, and high-quality mental health care. We offer a safe, warm, and professional space for individuals seeking therapy and personal growth. Our team consists of experienced psychologists and mental health professionals who work collaboratively to support our clients’ well-being.

**Role Summary**:
We are looking for a warm, organized, and proactive **Front Desk & Client Relations Executive** to be the face of our clinic. You will be responsible for managing appointments, coordinating with therapists, greeting clients, and ensuring smooth daily operations at the clinic.

**Key Responsibilities**:

- Coordinate appointments via calls, WhatsApp, and other channels
- Send appointment reminders, confirmations, and follow-up messages
- Greet and welcome clients as they arrive at the clinic
- Ensure the reception area is neat, tidy, and welcoming at all times
- Maintain accurate records of client appointments and therapist schedules
- Handle client queries with warmth, empathy, and professionalism
- Liaise with therapists and staff to ensure smooth clinic functioning
- Support the clinic with basic administrative tasks as needed

**Requirements**:

- Excellent verbal and written communication skills
- Professional, friendly, and client-centric attitude
- Good organizational and time-management abilities
- Basic computer skills (Google Calendar, WhatsApp Web, Excel, etc.)
- Fluency in English and Hindi (Marathi is a bonus)
- Prior experience in a front desk, hospitality, clinic, or wellness setting is preferred

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person



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