Call Centre Representative

We're looking for **Call Centre Representative **to join our team, **Responsibilities** - Handle a inbound and outbound calls in a timely manner - Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary - Identify customer needs, research issues, resolve complaints, and provide solutions -...

We are seeking a motivated and customer-focused individual to join our team as a Call Centre Agent. As a Call Centre Agent, you will be responsible for resolving customer inquiries, providing exceptional service, and maintaining a high level experience in a similar role, possess strong communication skills, and be able to handle a high volume of calls...

We're Hiring: Call Centre Manager – Delhi (Full-Time, 40 Hours/Week)Are you a driven, experiencedCall Centre Managerready to take on an exciting new challenge? We're launching abrand-new call centre in Delhito support a leadingUK-based dental group– and we're looking for a talented leader to run the showThis is arare opportunityto build and lead a...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

We are seeking an experienced professional to lead our admissions call centre operations, providing strategic direction and oversight to ensure exceptional customer service, efficient operations, and effective recruitment processes. The successful candidate will have a strong educational background, technical expertise, and experience in call centre...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

**1. Call Centre Management: Managing day-to-day operations of the call centre, Patient appointment scheduling, including call volume monitoring, call queue management, lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System Management.** **8. SEO...

Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if...

Responsibilities: Make outbound calls to prospective customers based on provided leads or databases. Introduce our Courses to potential customers and explain their benefits and features. Follow a script or pitch provided by the company, but also be able to adapt and personalize conversations as needed. Provide accurate information to customers and answer...

Hello We are hiring Experience Call centre Agent/Tellcaller/Sales Excutive in Azadpur Delhi Area 110033 Good Communication skills Exp - Min 6 month Contact The Web Vyapar Mo.9718859884 **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹14,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...