Customer Support Representative

1 day ago

Banashankari Bengaluru Karnataka, India hirebloc Full time

**Position Title**: Customer Support in domestic process

**Department**: Customer Support

**Location**: banashankari stage 2

**FRESHERS CAN APPLY WITH HINDI**

**HINDI IS MANDATORY**

**Job Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- **Customer Interaction**:

- Ensure a high level of customer satisfaction through timely and accurate resolution of issues.
- **Product Knowledge**:

- Develop a deep understanding of our products and services to effectively assist customers.
- Stay updated on product changes, updates, and new features.
- **Problem Resolution**:

- Identify and analyze customer problems, troubleshoot issues, and provide appropriate solutions.
- Escalate complex issues to the appropriate department for resolution.
- **Documentation**:

- Maintain accurate and detailed records of customer interactions, transactions, and resolutions.
- Provide feedback on common customer issues to improve product or service quality.
- **Collaboration**:

- Work closely with other departments to ensure a seamless customer experience.
- Provide insights and feedback to the product development team based on customer interactions.
- **Customer Education**:

- Educate customers on the use and benefits of our products.
- Provide guidance and training as needed.
- **Feedback Handling**:

- Collect and document customer feedback.
- Contribute to the continuous improvement of customer support processes.

**Salary**: ₹14,000.00 - ₹16,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary(10th Pass) (required)

**Language**:

- Hindi (preferred)

Ability to Commute:

- Banashankari, Bengaluru, Karnataka (required)

Ability to Relocate:

- Banashankari, Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7026417561

  • Customer Support Representative

    4 days ago

    Bengaluru, Karnataka, India asatkalpa Full time

    Job Summary: We are looking for an experienced Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing excellent customer service to our clients by addressing their concerns, answering their questions, While this position will primarily involve customer support related tasks, our...

  • Customer Support Representative

    2 days ago

    Bengaluru, Karnataka, India Vision IAS Full time

    Job Description: We are seeking a passionate and dedicated Customer Support Representative to join our Institute. As a Customer Support Representative you will be the primary point of contact for all our students and potential customers. Your role is crucial in ensuring excellent customer service, resolving inquiries, and fostering positive relationships...

  • Customer Support Representative

    5 hours ago

    Bengaluru, Karnataka, India Genesis HR Services Full time

    **Job Title**: Customer Support Representative - International Voice Process **Location**: Bangalore **Job Type**: Full-time We are hiring for a **Customer Support Representative** role in Bangalore for a **US Process**. Join our team to provide exceptional customer support through the international voice process. **Job Details**: - **Process**:...

  • Customer Support Representative

    6 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Responsible to handle the queries and complaints from Flipkart customers on inbound calls. - Provide information including Delivery time and other queries related to the product. - Fulfill invoice requests on purchased products. - Should have a minimum of 1 Year experience in BPO. - Should be proficient in spoken English and Hindi. Pay: ₹15,000.00 -...

  • International Voice/ Nonvoice Support

    5 days ago

    Bellandur, Bengaluru, Karnataka, India Customer support services Full time

    **Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...

  • Customer Support Representative

    4 days ago

    Bengaluru, Karnataka, India BANANA CLUB Full time

    Job description for the Customer Support Executive role for BANANA CLUB: **Job Title: Customer Support Executive** **Location: Lalbagh, Bengaluru** **Job Type: Full-Time** **Experience: 1-3 Year** **About BANANA CLUB**: BANANA CLUB is a leading men's apparel brand known for its trendy designs and quality. We are committed to providing an exceptional...

  • Customer Support Representative-voice Process

    1 week ago

    Bengaluru, Karnataka, India [24]7.ai Full time

    **Role Description** **HR Name: Naveen Kalle - 8147752896** This is a full-time on-site role for an International Customer Service Representative at [24]7.ai in Bengaluru. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. The role will...

  • Customer Support Representative

    5 days ago

    Bengaluru, Karnataka, India Zeblaze Solutions Full time

    **Company Overview**: WZATCO is a leading brand specializing in affordable, high-quality projectors for home entertainment, business, and educational use. We are committed to providing our customers with innovative, user-friendly technology and superior customer support. As we continue to grow, we are seeking motivated individuals who are passionate about...

  • Customer Support Representative

    4 days ago

    Bengaluru, Karnataka, India Sandvik Full time

    Job Title : Customer Support Representative No. of Vacancies: 1 Job ID : R0076393 Location : Bangalore Full time /Part Time : Full time Regular /Temporary : Temporary SANDVIK COROMANT is the world’s leading supplier of tools, tooling solutions and know-how to the metalworking industry. With extensive investments in research and development we create...

  • Customer Support Representative

    4 days ago

    Bengaluru, Karnataka, India Sandvik Full time

    Job Title : Customer Support Representative No. of Vacancies: 1 Job ID : R0064513 Location : Bangalore Full time /Part Time : Full time Regular /Temporary : Temporary / 3rd Party SANDVIK COROMANT is the world’s leading supplier of tools, tooling solutions and know-how to the metalworking industry. With extensive investments in research and...