Customer Relationship Executive

2 days ago


Ahmedabad Gujarat, India South United Football Club Full time

Client Relationship Executive

The Client Relationship Executive will play a crucial role in managing and servicing

leads, ensuring a seamless experience from initial contact through enrollment and

ongoing engagement. This role requires a proactive approach to client interactions, a strong focus on lead conversion, and a commitment to delivering outstanding customer service.

Lead Management and Servicing:

- Promptly follow up on incoming leads from various channels, including inquiries,

referrals, and marketing campaigns.
- Assess and qualify leads based on their potential and fit for the academy’s

programs.
- Engage with leads through personalized communication, addressing their

specific needs and interests.
- Drive lead-to-enrollment conversion rates through effective communication, trial

scheduling, and tailored presentations.
- Schedule and conduct trials and demonstrations to showcase the academy’s

offerings and benefits.

Client Relationship Management:

- Provide exceptional support to clients throughout their journey with the academy,

from initial contact to ongoing program participation.
- Collect and address feedback from clients to enhance service quality and resolve

any issues promptly.
- Maintain regular communication with clients to ensure satisfaction and foster

long-term relationships.

Sales and Business Development:

- Meet and exceed lead servicing and enrollment targets on a weekly, quarterly,

and annual basis.
- Monitor and report on lead servicing metrics, client satisfaction, and conversion

rates.
- Analyze market trends and client data to identify opportunities for growth and

improvement.

Program Promotion:

- Promote the academy’s programs and services to potential clients, including

conducting informative sessions and personalized tours.
- Provide detailed information about program offerings, pricing, and benefits to

prospective clients.

Reporting and Documentation:

- Maintain accurate records of lead interactions, follow-ups, and client

communications.
- Prepare and present reports on lead servicing activities, conversion rates, and

client feedback.

Collaboration:

- Work closely with the marketing team, technical staff, and other departments to

align lead servicing efforts with overall academy goals.
- Contribute to the development and refinement of lead servicing strategies and

processes.

Skills & Qualifications:

- Proven experience in client relationship management, sales, or lead servicing,

preferably within a sports or education environment.
- Excellent communication and interpersonal skills, with the ability to build strong

relationships and influence clients.
- Strong organizational and time management skills, with the ability to handle

multiple leads and tasks efficiently.
- Familiarity with CRM software and lead management tools is a plus.
- Bachelor’s degree in Business, Marketing, Sports Management, or a related field

is preferred.

Pay: ₹300,000.00 - ₹360,000.00 per year

**Benefits**:

- Commuter assistance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

Application Question(s):

- Do you stay in Ahmedabad: Y//N:

- Have you completed BBM/BBA/MBA Sales and Marketing: Y /N:
**Education**:

- Bachelor's (preferred)

Work Location: In person

Application Deadline: 27/10/2024



  • Ahmedabad, Gujarat, India Vikram Solutions Full time

    POSITION: Customer Relationship Executive **Responsibilities**: Identifying new Project lead Online Meeting with clients and explaining products Regularly follow up with existing clients Providing Pre-sales and Pro sales support To be able to manage the responsibilities assigned to the job role Energetic, willing to learn and grow Should have excellent...


  • Ambawadi, Ahmedabad, Gujarat, India Get Fly Trip Full time

    The Customer Relationship Executive is responsible for building and maintaining strong relationships with clients to enhance customer satisfaction and loyalty. This role involves understanding client needs, providing tailored solutions, and ensuring a seamless customer experience throughout the engagement process. Pay: ₹8,000.00 - ₹10,000.00 per...


  • Navrangpura, Ahmedabad, Gujarat, India CV Solution Gandhidham Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Customer Relationship Executive (Automobile Sales & Support)Company: JunigadiLocation: Ahmedabad, GujaratSalary Range: ₹10,000 – ₹25,000 per monthAbout UsAt Junigadi, we are committed to providing the best support to customers looking to buy used vehicles. We simplify their journey by assisting with loans, handling documentation, and ensuring a smooth...


  • Bodakdev, Ahmedabad, Gujarat, India Panacea Healthcare Management Full time

    **Role**:Customer Relationship Executive **Education**: Any graduate **Experience**: At least 1 year in BPO/KPO **Location**: Vastrapur Lake Road, Bodakdev Ahmedabad Education: Any Graduate - Diploma Salary - 20k to 25k **Roles & Responsibilities** - Generate leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable...


  • Gota, Ahmedabad, Gujarat, India Spark99 Full time

    Job Description: We are seeking a proactive and motivated Customer Relationship Executive to manage our CRM activities and enhance our customer engagement. This role is crucial for maintaining strong relationships with our customers and supporting our D2C business growth. **Key Responsibilities**: - Respond promptly to customer inquiries via WhatsApp and...


  • Gota, Ahmedabad, Gujarat, India Riseotech Pvt. Ltd. Full time ₹ 1,68,000 per year

    Position: Client Relationship ExecutiveExperience: 1 – 3 YearsJob Overview:We are seeking a proactive and personable Client Relationship Executive to join our team. The ideal candidate will be responsible for managing and nurturing relationships with our clients, ensuring a seamless and positive experience at every touchpoint. This role involves handling...


  • Ahmedabad, Gujarat, India Svitch Energy Pvt. Ltd. Full time

    Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...


  • Vastrapur, Ahmedabad, Gujarat, India Scepter Outsourcing Full time

    US Accounting Coach is a leading institute specializing in US Accounting, Taxation, and Payroll training. We help aspiring professionals and working accountants build strong careers with practical, industry-focused knowledge. **Position Overview**: We are seeking a **Customer Relationship Executive** to manage client interactions, provide support to...


  • Bodakdev, Ahmedabad, Gujarat, India Panacea Healthcare Management Full time

    Designation : Customer relationship executive Location : Ahmedabad, Gujarat No. of Position : 6 Education : Any Graduate - Diploma Experience : At least 2 year in Call centers Salary - 20k to 25k - Implement processes for consistent team handling of customer complaints - Analyzes and reports performance data on customer escalation trends and business...


  • Amraiwadi, Ahmedabad, Gujarat, India STREE LIFESTYLE Full time

    **Key Responsibilities**: **1. CRM System Management** - Manage and update the CRM software with customer information, purchase history, preferences, and interactions. - Ensure the accuracy and integrity of customer data in the system. - Regularly segment customer data for targeted campaigns. **2. Customer Engagement & Retention** - Develop and execute...