Customer Relationship Executive
2 hours ago
**Role**:Customer Relationship Executive
**Education**: Any graduate
**Experience**: At least 1 year in BPO/KPO
**Location**: Vastrapur Lake Road, Bodakdev Ahmedabad
Education: Any Graduate - Diploma
Salary - 20k to 25k
**Roles & Responsibilities**
- Generate leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
**Speak with the employer**
+91 9904808833
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Customer Relationship Executive
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