Customer Relationship Executive

5 days ago


Bodakdev Ahmedabad Gujarat, India Panacea Healthcare Management Full time

Designation : Customer relationship executive
Location : Ahmedabad, Gujarat
No. of Position : 6
Education : Any Graduate - Diploma
Experience : At least 2 year in Call centers
Salary - 20k to 25k
- Implement processes for consistent team handling of customer complaints
- Analyzes and reports performance data on customer escalation trends and business improvement plans
- Proactively identifies issues and implements plans to resolve them
- Partners with cross-functional leaders to isolate and resolve systemic issues based on customer and employee feedback
- Recommends new approaches and policy changes to decrease customer escalations and improve customer experience

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Day shift
- Morning shift

**Speak with the employer**
+91 9904808144



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