Customer Service for Freight Forwarding

3 days ago


Navi Mumbai, India Berrio Logistics Full time

Handling customer enquires with the coordination of Business Development SPOC.
- Ensure smooth coordination with internal team, Customers and vendors during the shipment Execution.
- Coordination and follow-up with the overseas agents for nomination shipments.
- Ensure the customer satisfaction and retention

.Should have knowledge of freight forwarding and CHA.

**Salary**: ₹25,000.00 - ₹35,000.50 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Navi Mumbai, Navi Mumbai - 400703, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Freight Forwarding: 3 years (required)
- Customer service: 2 years (required)

**Language**:

- English (required)
- Hindi (preferred)


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