Customer Success Officer

**About LeadRat** **LeadRat, a flagship SaaS product of Dhinwa Solutions**, is a fast-growing CRM solution for the real estate industry. With offices in Bengaluru, Pune, Gurugram, and Dubai, we're expanding globally and looking for dynamic individuals to join our team. We're poised for exponential growth and aim to establish a presence in new countries and...

Customer Success Coordinator Location: Pune Job Type: Full-Time About Us: Chat360 is a technology startup, backed by a $150M group, that offers a Generative AI-powered customer engagement platform for enterprises across geographies. We work with 250+ Global Brand Leaders to consultatively leverage the latest AI technology to help generate more leads,...

Mumbai, Maharashtra IN Department Customer Success Job Role ‍ Customer Success - Upsell/Cross sell/Increase Product adoption/Increase wallet share/ Drive revenues and transactional Volumes from existing customers/ Ensuring no churn/ ensuring customer satisfaction ‍ What you'll be responsible for? Partner with customers stakeholders to understand their...

Responsibilities - Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact. - Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions. - Client Retention: Develop trust-based relationships that foster long-term engagement and renewals. -...

Responsibilities - Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact. - Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions. - Client Retention: Develop trust-based relationships that foster long-term engagement and renewals. -...

**Customer Success Duties and Responsibilities**: - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer...

**Customer Success Duties and Responsibilities**: 1) After Sale's service, taking care of existing customers. 2) Marking Rapport with customers by providing good service. 3) Ensuring 100% software usage 4) Problem solving on day today basis 5) Responsible for Renewal and upsell of the products to the existing customers. **Requirements**: - Experience...

**Overview**: **Responsiblities**: - Serve as an intermediary between Sales and Operations Team. - Collaborate with cross-functional teams, including research analysts, project managers, and sales teams, to ensure the successful delivery of projects. - Build and maintain strong relationships with key stakeholders at our client organizations, including...

**Job Title**:Customer Success Associate** **Location**: Pune (Work from Office) **Notice Period** : 15 days to immediate Joiner **Experience**: Fresher/Experienced **Key Responsibilities**: - Handle outbound calls and assist customers efficiently. - Provide advisory services related to **Motor Insurance**. - Manage objections effectively and ensure a...

Customer Success - Onboarding SpecialistLocation:Kalyaninagar,Pune, MH (in-office)Timings: 5.30 PM to 2.30 AM IST (US timezone)Role:Customer OnboardingWork Location:-Domain:B2B SaaS Role Overview:We are seeking a proactive Customer Success – Onboarding & Implementation Specialist to help our B2B SaaS customers achieve success from day one. In this role,...