Customer Success Executive

4 days ago


Baner Pune Maharashtra, India BTB Venture Full time

Responsibilities
- Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact.
- Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions.
- Client Retention: Develop trust-based relationships that foster long-term engagement and renewals.
- Campaign Updates: Provide regular performance updates, insights, and next steps to clients.
- Internal Collaboration: Work closely with outreach, operations, and strategy teams to ensure campaign quality and timeliness.
- Feedback Loop: Gather and relay client feedback to internal teams for continuous service improvement.

Requirements
- 1-3 years of experience in client success, account management, or client-facing roles (preferably in marketing or SaaS).
- Excellent communication and interpersonal skills.
- Problem-solving mindset with a client-first approach.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: On the road

Expected Start Date: 15/07/2025



  • Baner, Pune, Maharashtra, India leadrat Full time

    **About LeadRat** **LeadRat, a flagship SaaS product of Dhinwa Solutions**, is a fast-growing CRM solution for the real estate industry. With offices in Bengaluru, Pune, Gurugram, and Dubai, we're expanding globally and looking for dynamic individuals to join our team. We're poised for exponential growth and aim to establish a presence in new countries and...


  • Pune, Maharashtra, India ESP Global Services Full time

    **About the Job**: As a Customer Success Executive, you will be a critical member of the customer success team, focusing on ensuring customer satisfaction, retention, and the successful delivery of services. You will work closely with the Customer Success Manager (CSM) to support daily operations, resolve customer issues quickly, and drive improvements in...


  • Baner Road, Pune, Maharashtra, India Cherry Merry Home Foods Full time ₹ 3,50,000 - ₹ 7,00,000 per year

    Job Title: Associate – Customer SuccessLocation: Pune (In-Office)Experience: 0.6 – 3 years (Preferred: Customer Service / Customer Success)Education: Bachelor's degree in Business Administration, Finance, Marketing or a related fieldRole OverviewAs an Associate – Customer Success, you will serve as the primary point of contact for assigned clients. You...


  • Viman Nagar, Pune, Maharashtra, India kwiqreply Full time

    **Title**: Strategic Customer Success Executive **Location**: Pune **Job Type**:Full-time **Experience**: Mid-Senior Level **Company Description** kwiqreply is a WhatsApp Business API platform and one of the products of Khairnar Technologies that provides a shared inbox to all team members and helps businesses communicate with their customers...


  • Pune, Maharashtra, India Flosum Full time

    **Flosum is seeking a Customer Success Associate** to join our global team and drive long-term customer value across our Salesforce DevSecOps platform. In this role, you’ll manage a portfolio of small and medium-sized business (SMB) customers, ensuring strong relationships, successful adoption, and measurable business outcomes. You will act as the primary...


  • Pune, Maharashtra, India DINGG Full time

    **Customer Success Duties and Responsibilities**: 1) After Sale's service, taking care of existing customers. 2) Marking Rapport with customers by providing good service. 3) Ensuring 100% software usage 4) Problem solving on day today basis 5) Responsible for Renewal and upsell of the products to the existing customers. **Requirements**: - Experience...


  • Pune, Maharashtra, India DINGG Full time

    **Customer Success Duties and Responsibilities**: - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer...


  • Mumbai, Maharashtra, India Vitrina Full time

    We are seeking a proactive Customer Success Executive to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide them in using our platform effectively. This role requires collaboration with product and data teams to enhance the customer experience....


  • Mumbai, Maharashtra, India Vitrina AI Full time

    **Job Title**: Customer Success Executive (Media & Technology) **Location**: Mumbai **Job Type**: Full-time **Job Overview**: We are seeking a proactive **Customer Success Executive** to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide...


  • Kharadi, Pune, Maharashtra, India Growinity Solutions LLP Full time

    **Customer Success Executive (Insurance Domain)** **Location - Kharadi, Pune** **Salary - 28k CTC - 40k CTC** **Shifts - Rotational Shifts** **(Day shift for Females until 9 PM, Rotational for males, last logout 2 AM)** **6 days working (Rotational week offs)** **Immediate Joining.** **Requirements**: - **Excellent communication in both English and...