Customer Success Executive

**Greetings from leadrat!** We are thrilled to announce an exciting career opportunity at leadrat, a pioneering SaaS CRM tool developed by Dhinwa Solutions Private Limited. Our innovative product is revolutionizing the real estate industry by integrating intelligence and business growth solutions. We are actively seeking dynamic and motivated Customer...

**About LeadRat** **LeadRat, a flagship SaaS product of Dhinwa Solutions**, is a fast-growing CRM solution for the real estate industry. With offices in Bengaluru, Pune, Gurugram, and Dubai, we're expanding globally and looking for dynamic individuals to join our team. We're poised for exponential growth and aim to establish a presence in new countries and...

**About LeadRat** **LeadRat, a flagship SaaS product of Dhinwa Solutions**, is a fast-growing CRM solution for the real estate industry. With offices in Bengaluru, Pune, Gurugram, and Dubai, we're expanding globally and looking for dynamic individuals to join our team. We're poised for exponential growth and aim to establish a presence in new countries and...

**Responsibilities**: We are seeking a dynamic and results-driven Customer Success Executive, as part of our Sales and Customer Success organization. The Treasury and Capital Markets Business Unit has some of the biggest and most complex financial services organizations in the world and ensuring we have mutually beneficial is critical to our long term...

Responsibilities - Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact. - Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions. - Client Retention: Develop trust-based relationships that foster long-term engagement and renewals. -...

**Role Highlights**: - Position: Inside Sales / Customer Success Executive **Responsibilities**: - Conduct outbound sales to prospects in international markets (US/UK) - Drive upselling and cross-selling to existing customers - Manage sales pipeline via CRM and achieve targets - Collaborate with internal teams for customer onboarding and success - Ensure...

**Job Title: Customer Success Executive** **Location: Pune** *** **About Us**: We are a leading provider of innovative technology solutions, offering a range of products from **ADOBE, Microsoft, and TATA Tele Business Services**. Our mission is to deliver exceptional customer experiences and drive business growth through our cutting-edge solutions. **Job...

**About the Job**: As a Customer Success Executive, you will be a critical member of the customer success team, focusing on ensuring customer satisfaction, retention, and the successful delivery of services. You will work closely with the Customer Success Manager (CSM) to support daily operations, resolve customer issues quickly, and drive improvements in...

1. Engage with customers registering on the platform and resolve their queries and challenges if any 2. Call out customers when they request to talk to someone to help them or address their queries 3. Maintain the CRM with relevant information 4. Conduct analysis and take insights from the CRM 5. Any other System Processing work for Operations or Marketing...

**About the Role** We are seeking dynamic and energetic individuals to join our vibrant Customer Success team. In this role, you will collaborate closely with customer champions, focusing on research, data analysis, and the growth of our client happiness index. **What will you do ?** - Own the customer satisfaction index of the platform. - Manage complex...