Customer Success Executive

2 days ago

Shivajinagar Pune Maharashtra, India ADORIT IT Services Pvt Ltd Pune Full time

**Job Title: Customer Success Executive**
**Location: Pune**
***

**About Us**:
We are a leading provider of innovative technology solutions, offering a range of products from **ADOBE, Microsoft, and TATA Tele Business Services**. Our mission is to deliver exceptional customer experiences and drive business growth through our cutting-edge solutions.

**Job Summary**:
We are seeking an experienced Customer Success Executive to join our team. As a Customer Success Executive, you will be responsible for ensuring the success of our customers who have purchased **ADOBE, Microsoft, and TATA Tele Business Services products.**Your primary goal will be to build strong relationships with our customers, understand their business needs, and provide tailored solutions to drive adoption, retention, and growth.

**Key Responsibilities**:

- Develop and execute customized success plans for customers, aligned with their business objectives and goals
- Build and maintain strong relationships with customers, serving as their primary point of contact
- **Provide training, support, and guidance to customers on ADOBE, Microsoft, and TATA Tele Business Services products**:

- Collaborate with internal stakeholders, including sales, marketing, and product teams, to ensure alignment and effective communication
- Identify and mitigate potential risks, issues, or concerns that may impact customer satisfaction or retention
- Develop and deliver regular business reviews, progress reports, and strategic planning sessions with customers
- Stay up-to-date with industry trends, competitor activity, and new technologies to maintain a strong understanding of the market
- Meet or exceed customer satisfaction, retention, and growth targets

**Requirements**:

- 2+ years of experience in a customer-facing role, preferably in the technology or software industry
- Proven track record of building strong relationships with customers and driving business growth
- Excellent communication, interpersonal, and project management skills
- **Strong technical aptitude, with the ability to learn and understand ADOBE, Microsoft, and TATA Tele Business Services products**:

- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines
- Bachelor's degree in Business Administration, Computer Science, or a related field

**What We Offer**:

- Competitive salary and benefits package
- Opportunity to work with a leading provider of innovative technology solutions
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Recognition and rewards for outstanding performance
- **what's app:

- 7972750964**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹60,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Experience**:

- Cloud Sales: 1 year (preferred)
- Telecom Industry: 1 year (required)
- IT Infrastructure sales: 1 year (preferred)

Work Location: In person

Expected Start Date: 03/02/2025

  • Customer Success Executive

    5 days ago

    Pune, Maharashtra, India Finastra USA Corporation Full time

    **Responsibilities**: We are seeking a dynamic and results-driven Customer Success Executive, as part of our Sales and Customer Success organization. The Treasury and Capital Markets Business Unit has some of the biggest and most complex financial services organizations in the world and ensuring we have mutually beneficial is critical to our long term...

  • Customer Success Executive

    7 days ago

    Pune, Maharashtra, India ESP Global Services Full time

    **About the Job**: As a Customer Success Executive, you will be a critical member of the customer success team, focusing on ensuring customer satisfaction, retention, and the successful delivery of services. You will work closely with the Customer Success Manager (CSM) to support daily operations, resolve customer issues quickly, and drive improvements in...

  • Customer Success Executive

    2 weeks ago

    Balewadi, Pune, Maharashtra, India Nivaata Systems Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Job Title: Customer Success ExecutiveLocation: Balewwadi, Pune (Base Location)Requirement: 04Experience: 1 to 3 yearsAbout RoutematicRoutematic is a leading employee transportation and mobility solutions provider, leveraging technology to deliver safe, efficient, and reliable commute experiences. We partner with top enterprises to manage end-to-end employee...

  • Customer Success Associate

    7 days ago

    Pune, Maharashtra, India Hire Lab Career Solutions Full time

    **Position**: - Customer Success Associate **Skillset**: - Excellent communication in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors **Qualification**: - Graduate in any field **Experience**: (Preferred: Domestic Insurance experience and sales acumen) **Shift**: - Rotational Shift (Day shift for females until 8 PM;...

  • Customer Success Executive

    5 days ago

    Baner, Pune, Maharashtra, India leadrat Full time

    **About LeadRat** **LeadRat, a flagship SaaS product of Dhinwa Solutions**, is a fast-growing CRM solution for the real estate industry. With offices in Bengaluru, Pune, Gurugram, and Dubai, we're expanding globally and looking for dynamic individuals to join our team. We're poised for exponential growth and aim to establish a presence in new countries and...

  • Customer Success Executive

    2 days ago

    Wagholi, Pune, Maharashtra, India MOTM Technologies Full time

    **Job Summary**: As a Customer Success Executive, you will be the primary point of contact for our clients, ensuring they derive maximum value from our products/services. Your role will involve building strong customer relationships, driving product adoption, addressing customer concerns, and providing overall customer satisfaction and retention. **Key...

  • Customer Success Executive

    2 weeks ago

    Pune, India Providence International Labs LLP Full time

    **Role Description** As a Customer Success Executive, your responsibilities will include: - Establishing and maintaining strong relationships with our valued customers. - Ensuring customer satisfaction by promptly and effectively addressing their needs. - Identifying opportunities for upselling and cross-selling our products and services. - Collaborating...

  • Customer Success Executive

    2 days ago

    Pune, Maharashtra, India DINGG Full time

    **Customer Success Duties and Responsibilities**: - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer...

  • Customer Success Executive

    2 weeks ago

    Pune, Maharashtra, India Top Mentor Full time

    **Location: Sinhagad Road, Pune** **Industry**: Education/ Training **Designation**: Customer Relationship Manager (CRM) **Department**: Customer Success, Service & Operations **Salary: Upto 20k in hand + Uncapped Incentives** **Eligibility**:Any Graduate **Skills Required**: Excellent English Communications **Timings: 9:30 - 6:30 (FIXED...

  • Customer Success Executive

    5 days ago

    Mumbai, Maharashtra, India Uffizio Full time

    Position Overview: As a Customer Success Executive(CSE) at Uffizio, you will be responsible for ensuring that our customers get the most out of our platform. Your role will focus on driving customer satisfaction, ensuring retention, and identifying opportunities for upselling and cross-selling. You will be a strategic advisor, helping customers unlock...