Customer Service Representative

5 days ago

Remote, India MEJOY IT SERVICES L.L.C Full time

Job Description:

- Responsible for writing answer to user's feedback online, ensure that customers are satisfied with the services and that their needs are met;
- Following up with customers, ensure that their issues are resolved and that they are satisfied with the services；
- Familiar with all settings and activities within the App, capable of providing users with answers regarding various basic settings.

**Requirements**:

- Excellent communication skills, highly-responsible, and able to work under pressure;
- Patience and empathy, need to be patient, empathetic, and able to handle difficult or upset customers in a professional and courteous manner;
- Problem-solving skills, should be able to identify and solve customer problems quickly and effectively;
- Excellent Hindi and English writing and reading skills.

Job Benefits:

- Flexible working hours: We provide flexible and adjustable working hours, allowing you to earn a substantial income while enjoying your life.
- Rich work experience: You will interact directly with users and accumulate extensive customer service experience.
- Learning and growth opportunities: In our team, you will collaborate with professional customer service personnel and acquire various skills and knowledge.
- Salary and Bonus: We offer competitive salary and reward systems, providing additional bonus for outstanding performance beyond the monthly base salary.

Company Introduction

Spreadfun was founded in 2016 and is the world's leading open social platform. Making friends, voice chat, games, and others. Spreadfun is up to building a leading pan-entertainment social ecosystem in emerging markets like South Asia, the Middle East.

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: ₹50.00 per hour

**Benefits**:

- Work from home

Schedule:

- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Commission pay

**Language**:

- Hindi (required)
- English (required)

Work Location: Remote

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