Customer Relationship Executive

5 days ago


Manesar, India Triumph Auto Pvt Ltd Full time

Greet customers and understand their service requirements clearly.
- Book service appointments via phone, walk-in, or online.
- Explain service processes, costs, and timelines to customers.
- Coordinate with workshop and technicians to ensure timely service delivery.
- Keep customers informed about service progress and approvals required.
- Handle customer feedback, queries, and complaints with professionalism.
- Maintain accurate records of customer interactions and service details.
- Conduct post-service follow-up calls to ensure satisfaction.
- Promote additional services and upsell value-added products.
- Work towards meeting customer satisfaction and retention targets.

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9870238624



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