
Customer Relationship Executive
5 days ago
Greet customers and understand their service requirements clearly.
- Book service appointments via phone, walk-in, or online.
- Explain service processes, costs, and timelines to customers.
- Coordinate with workshop and technicians to ensure timely service delivery.
- Keep customers informed about service progress and approvals required.
- Handle customer feedback, queries, and complaints with professionalism.
- Maintain accurate records of customer interactions and service details.
- Conduct post-service follow-up calls to ensure satisfaction.
- Promote additional services and upsell value-added products.
- Work towards meeting customer satisfaction and retention targets.
Pay: ₹18,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9870238624
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Client Relationship Executive
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