CRM-female
6 days ago
**Job Title**:
CRM Executive/Manager
**Department**:
Customer Relationship Management
**Location**:
Manesar
**Reports To**:
[Specify Reporting Manager, e.g., Head of Sales, Marketing Manager]
**Job Summary**:
**Key Responsibilities:Customer Relationship Management**:
- Develop and implement CRM strategies to improve customer satisfaction and retention.
- Manage and maintain the CRM platform, ensuring accurate customer data.
- Segment customers based on behavior, preferences, and demographics for targeted campaigns.
**Data Analysis and Insights**:
- Analyze CRM data to identify trends, customer needs, and opportunities for growth.
- Generate reports and dashboards to provide actionable insights to the sales and marketing teams.
**Job Type**: Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9871868333
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