Spares Executive

1 week ago


Malad Mumbai Maharashtra, India Snowbell Machines Pvt. Ltd Full time

**JOB DESCRIPTION**
- Looking after the spare enquiries, and acknowledge the same.
- Preparing and sending quotes as per customers requirement.
- Discussing the same with project department
- Releasing work orders internally.
- Maintaining spares reports, Pre/ Post ordering of spares
- Checking timelines to deliver Spares
- Keeping track records, deadlines, timelines for completion of delivery.
- Take customers orders, inform customers of part availability and price, and take inventory.
- Job duties include ensuring the correct inventory is available, invoicing customers, and answering customer questions.
- Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
- Record all sales and/or customer transactions that occur.
- Provide service technicians with parts as required.
- Verify receiving documents.
- Follow up on quotes with Technical head.
- Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer satisfaction

**Qualifications and Job Requirements**:

- Graduation required
- Ability to speak effectively one on one
- Ability to interpret customer needs
- Basic computer skills
- Good organizational skills
- Be early, flexible and available for scheduling
- Focus on Quality & Service
- Demonstrate an interest in growing the parts business

Job location: Snowbell Machines Pvt. Ltd Express Zone, 1006, 10th Floor, “B” Wing, OFF Western Express Highway, Malad East, Mumbai 400097
Work days: Monday to Saturday

**Job Types**: Full-time, Permanent

Pay: ₹250,000.00 - ₹400,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- What is your current and expected CTC?
- What is your current location?
- What is your notice period?

Work Location: In person



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